Devantae Cousin
Douglasville,GA
Summary
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Proficient in operations of pallet movers. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing. Looking for forklift training.
Overview
3
3
years of professional experience
Work History
Bin Assembler
Amazon
Austell
02.2025 - Current
- Supervised and led employees to maintain productivity and customer service levels.
- Conducted regular team meetings to communicate targets, updates, and gather feedback.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Completed opening and closing duties to facilitate business operations.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Provided guidance and support to other team members as needed.
- Implemented company policies consistently across all shifts.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Delegated tasks to employees and monitored activities and task completion.
- Worked closely with human resources to support employee management and organizational planning.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Trained new employees on company policies, procedures, and job duties.
- Handled emergency situations with composure and in accordance with company guidelines.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Checked orders for quality and completeness.
Management Trainee
Steak N Shake
Douglasville, Georgia
05.2024 - 10.2025
Preloader
UPS
Atlanta, GA
11.2024 - 01.2025
- Load an unload trucks, scan and sort packages, help drivers deliver packages on trucks.
Manager
McDonald’s
Douglasville, Georgia
06.2023 - 05.2024
- Shift leader, customer service, safe an inventory procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
Ooltewah, TN
08.2023 - 02.2024
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Packed fast food products in approved containers, cups, and bags.
- Maintained safe food handling practices to prevent germ spread.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Presented orders to guests within anticipated service times.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Maintained an organized work area to ensure efficient operations.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Crew Trainer
McDonald’s
Lithia Springs, Georgia
06.2023 - 11.2023
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided constructive feedback and one-on-one coaching to employees.
- Selected and assigned instructors to conduct training.
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
- Acted as a liaison between crew members and management, facilitating open communication.
- Coordinated with management to identify training needs and opportunities.
Crew Member
Wendys
Ooltewah, TN
02.2023 - 05.2023
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Packed fast food products in approved containers, cups, and bags.
- Maintained safe food handling practices to prevent germ spread.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Presented orders to guests within anticipated service times.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Assisted management team with inventory counts of food products and beverage supplies.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Ooltewah High School
Ooltewah, TN05-2023
Skills
- Package handling
- Labeling accuracy
- Order picking
- Loading dock operations
- Adaptable to change
- Cleaning and organization
- Storage management
- Proper lifting techniques
- Load planning
- Material handling equipment
- Stacking efficiency
- Efficient loading
- Deadline adherence
- Trash disposal
- Shipping and receiving
- Workplace safety
- Conveyor loading
- Maintaining cleanliness
- Repackaging
- Package sorting
- RF scanners
- Weight distribution
- Warehouse navigation
- Barcode scanning
- Warehouse safety monitoring
- Production leadership
- Productivity monitoring
- Crew coordination
- Guest service
- Team motivation
- Sales proficiency
- Decision-making capacity
- Staff motivation
Timeline
Bin Assembler
Amazon
02.2025 - Current
Preloader
UPS
11.2024 - 01.2025
Management Trainee
Steak N Shake
05.2024 - 10.2025
Crew Member
Bojangles' Famous Chicken 'n Biscuits
08.2023 - 02.2024
Manager
McDonald’s
06.2023 - 05.2024
Crew Trainer
McDonald’s
06.2023 - 11.2023
Crew Member
Wendys
02.2023 - 05.2023
High School Diploma -
Ooltewah High School