Devantae Olson
Business Management
Wyoming
Summary
Dedicated Assistant Manager skilled in keeping it cool under pressure to ensure the job gets done in a timely manner. Is able to work well with others. Someone who is willing to go the extra mile. Big on customer service and creating a positive impact on others to create repeat customers. I'm a very social person who likes to be able to get to know those around me
Overview
11
11
years of professional experience
Work History
Truck Loader
UPS
10.2023 - Current
- Developed strategies to enhance workflow, reducing loading times by implementing best practices.
- Loaded diverse range of cargo types, becoming proficient in specialized handling requirements.
Assistant Manager
Little Caesars
07.2015 - Current
- Led daily operations to enhance service efficiency and customer satisfaction.
- Trained and mentored team members on product preparation and customer engagement techniques.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Great customer service that has led to customers coming back for more.
- Learned how to operate without losing composure during busy times.
Delivery Driver
Amazon
08.2019 - 10.2023
- Delivered all over surrounding cities of Grand Rapids, with routes of various sizes.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Learned how to operate different types of delivery vehicles.
- Dual job titles, also was a manager that was tasked with hiring new employees, managing schedules, assisting with drivers that had any type of issues.
Education
No Degree - Business Management And Finance
Davenport University
Grand Rapids, MI 05.2001 -
High School Diploma -
Grand River Preparatory
Kentwood, MI 05.2001 -
Skills
Heavy lifting
Warehouse safety protocols
Shipping procedures
Space optimization
Physical stamina and endurance
Problem-solving
Team collaboration
Customer service
Scheduling
Food service
Timeline
Truck Loader
UPS
10.2023 - Current
Delivery Driver
Amazon
08.2019 - 10.2023
Assistant Manager
Little Caesars
07.2015 - Current
No Degree - Business Management And Finance
Davenport University
05.2001 -
High School Diploma -
Grand River Preparatory
05.2001 -