Devante Doby
Tampa,Florida
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in English.
Overview
11
11
years of professional experience
Work History
Merchandising Associate
Lowes Home Improvment
05.2021 - Current
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Reported potential conflicts or issues to maximize sales and reduce shrink.
- Maintained integrity of units and accuracy of pricing to minimize waste.
- Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Worked closely with managers, suppliers and buyers to stock retail locations.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Verified products appeared at correct locations in proper quantities.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
Kitchen Crew Member
Krispy Krunchy Chicken
12.2020 - 05.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Transported food items from storage areas to kitchen for prepping.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Maintained composure and work quality while under stress.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Assisted in setting up and breaking down kitchen stations.
Pit Master
Four Points Barbecue
03.2019 - 12.2020
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Verified order accuracy and quality ahead of service to maintain standards.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Stored and handled goods correctly to maintain freshness and condition.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Adjusted gas and electric grills to specified temperatures for quality food output.
- Grilled meats and seafood to customer specifications.
- Washed, peeled and seeded fruits and vegetables to prepare for consumption.
- Cooked for large groups of people and managing various types of food for large events.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
- Addressed customer complaints with openness and proactivity, attending to concerns personally and offering creative solutions to uncharted problems with food availability, temperature and quantity.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
Pit Master
Johnson Family Barbecue
04.2017 - 03.2019
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Measured and mixed ingredients according to precise recipes for best results.
- Planned menus for different events, seasons and customer requests.
- Managed opening and closing shift kitchen tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Server
Cracker Barrel
08.2012 - 05.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Arts - Social Psychology
North Carolina State University
Raleigh, NC08.2015
Skills
- Green Products Advertising Strategies
- Social Perceptiveness
- Damage Coding
- Hospitality Service Expertise
- Attention to Detail
- Dish Preparation
- Production Worksheets
Timeline
Merchandising Associate
Lowes Home Improvment
05.2021 - Current
Kitchen Crew Member
Krispy Krunchy Chicken
12.2020 - 05.2021
Pit Master
Four Points Barbecue
03.2019 - 12.2020
Pit Master
Johnson Family Barbecue
04.2017 - 03.2019
Server
Cracker Barrel
08.2012 - 05.2015
Bachelor of Arts - Social Psychology
North Carolina State University