Devante Frank

• Conducted on-the-job compliance training in Urinalyses, Hematology, Phlebotomy, Serology, and Chemistry for 4 technicians to ensure accurate care for 194,000 patient encounters and 472 medical staff.

• Guided 162 hours of hands-on pediatric, adult, and geriatric phlebotomy training for 16 community college students in preparation in attaining state certification.

• Safeguarded $1 Million in medical assets by performing daily maintenance and calibration on 7 analyzers to ensure continuous operation and zero patient care downtime.

• Performed and reviewed numerous Quality Control items to determine the performance of tests and analyzers.

• Assisted in the College of American Pathologist inspection by communicating discrepancies, deficiencies, and complying with Occupational Safety and Health Administration, as well as, The Joint Commission guidelines, where the laboratory was awarded national accreditation with zero discrepancies.

• Responded to a 4-week testing surge for the CV-19 variant by assisting in the testing of 3,000 PCR tests with a 24-hour turn-around-time for patient follow-up care.

• Proficient in Cerner Laboratory Information Systems and trained in ordering, logging-in, and resulting patient orders.

• Ensured patient safety during low-manned operations by performing 2-person verification for test ordering and resulting.

• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

• Operated register to process payments and collect cash payment for order totals.
• Worked different stations to provide optimal coverage and meet production goals.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Completed tear-down of existing structures to prepare for new construction.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Loaded and unloaded materials onto trucks and trailers.