Devante Harris
Project Manager
Palm Harbor,FL
Summary
Dedicated and adaptable Project Manager with a proven track record of success in orchestrating diverse projects across multiple industries. Leveraging strong leadership skills and knowledge across various project types such as but not limited to PACS implementation, network circuit implementation, API development, social media marketing, and content creation, bringing a unique blend of strategic thinking and cross-functional expertise to every endeavor.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Implementation Project Manager
Vaso Technology
04.2023 - Current
- Managed the implementation of healthcare PACS projects for all project phases including: planning, delivery, installation, testing and Go-live phases for PACS/RIS systems, HL7 interfaces, FHIR integration, DICOM routing, Data Migration and networking solutions.
- Managed healthcare and networking projects with values totaling over $1M+.
- Coordinated, scheduled, and lead project discovery meetings, Internal Kick-Off Calls (IKO), Customer facing External Kick-Off Calls (EKO).
- Cross-functional collaborated with Radiology Directors, Clinical Service Administrators, Implementation Engineers, Project Managers, RIS Engineers, Physicians and more.
- Maintained clear and regular communication with all project stakeholders, including healthcare providers, IT staff, administrators, and vendors.
- Collaborated with PACS vendors to ensure delivery of hardware, software, and services as listed in the Project Charter, and resolve any issues or delays.
- Identified potential risks associated with implementation projects and developed strategies to mitigate them.
- Allocated resources effectively, including personnel, equipment, and facilities, to meet project goals and timelines.
- Collaborated with healthcare professionals to analyze current workflows and ensure that the PACS system aligns with existing processes or leads to process improvements.
- Established and oversaw the quality control processes to ensure that the PACS system meets the organization's requirements and standards.
- Ensured that the PACS system integrates seamlessly with other healthcare information systems, such as Electronic Health Records (EHR) systems as well as the organization's Reading Group.
- Completed all necessary documentation and activities to formally close out the PACS implementation project, including lessons learned and final reporting.
- Created project management plans and timelines based on known constraints, review the project charter and workflows for accuracy, and break down task assignments adhering to the timelines.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Maintained comprehensive project documentation, including project plans, progress reports, and issue logs.
- Created, revised and defined Standard Operating Procedures (SOP) for the companies project management office (PMO).
- Ensured proper channels are notified to place networking and healthcare orders for software and hardware products through the procurement process
- Effectively used ClickUp to track and document a project's progress, risks, assumptions, constraints, resources, timeline and more.
- Managed the implementation of broadband and ethernet circuit installations with internet business services for customers that have multiple business locations across the U.S and Canada.
- Collaborated carriers such as Spectrum, AT&T, Verizon and StarLink, as well 3rd party techs, vendors and our internal service delivery team to coordinated the installation of circuits for the customers business internet services.
- Oversaw the physical installation of internet circuits, including routers, switches, and other necessary equipment.
- Scheduled site surveys to assess existing infrastructure and ensure compatibility with the chosen internet circuit.
- Assisted with the customers decision on the appropriate bandwidth and connection type (e.g., fiber, DSL, cable, dedicated line) based on the business's usage and growth projections.
- Provided user support for network-related issues, including troubleshooting connectivity problems and assisting with VPN connections.
- Analyzed the cost of internet circuit services, including monthly fees, installation costs, and any additional charges.
- Stayed updated with industry trends, best practices, and emerging technologies to make informed decisions about network improvements.
- Ensured and provided accurate updates and tracking of circuit installs progress using Microsoft excel, Microsoft Word, AutoTask and other various related programs.
- Tracked project tasks and monitored updates to manage internal and external escalations to resolve issues and mitigate risks associated with each type of risk.
- Created project management plans and timelines based on known constraints, review the project charter and workflows for accuracy, and break down task assignments adhering to the timelines.
- Scheduled, prepare weekly meeting agendas, and order status updates to maintain a regular communication cadence with the customer throughout the implementation process.
- Followed up on all communications and tasks in a timely manner, updating internal and customer facing documentation, Document and provide lessons learned and provide process improvement in sight to improve effectiveness and efficiency
Communications Coordinator
Bennett College
01.2022 - 04.2023
- Functioned as liaison internally and externally for College to streamline and arrange information to be distributed
- Lead communications team during all project phases for social media campaigns, on-campus communications, press release distributions and other various assets
- Generated over 500% increase of social media accounts reached, gaining 30,000 accounts reached in 1 month
- Use marketing automation to automate online marketing campaigns and sales activities to both increase revenue and maximize efficiency
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords
- Project lead and designer for ABOUT LOVE scholarship campaign partnered with Beyoncé, JAY-Z and Tiffany & Co.
- Planned, ran and analyzed client PPC initiatives and campaigns to generate leads and promote brand awareness,
- Collaborated with editorial and marketing teams to drive SEO in content creation and content programming
- Tracked project and team member performance in various project management software's such as Asana and various CRM systems to closely monitor and mitigate any risks
- Scheduled and facilitated meetings regularly with team of content creators and high level stakeholders to discuss deliverables, planning upcoming campaigns and current project conflicts
- Assigned team members tasks and allocated resources including social media graphics, written copy and other various assets to ensure smooth and efficient project
- Managed WordPress account to add new posts to College's news section. Implemented changes and integrated elements to enhance web presence
- Established, initiated and optimized College branding guidelines, social media presence and brand voice
- Used Adobe Photoshop and Canva to design graphics for websites, logos and promotions for marketing purposes
- Liaison for press release distribution with College's media relations company. Communicated effectively and efficiently to release materials in timely manner.Oversaw internal and external projects by reviewing activities, maximizing efficiency and increasing collaboration and communication transparency
- Scheduled and tracked released communication assets and campaigns
- Owned responsibility of sending mass email marketing to all contacts internally and externally
- Managed and kept accurate records of Students, Staff, Alumnae and Donors in Constant Contact contacts list
- Assisted with editing, writing and reviewing press releases distributed from College's media relations company
- Updated website and social media pages frequently with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press
- Developed marketing content such as blogs, press releases, promotional materials and advertisements for social media
- Oversaw social media presence and aligned posts to include branding and trending ideas
- Created printed marketing materials for various College special traditions and ceremonial events
- Coordinated with College photo and video team to highlight special events and receive media to be used for communication teams campaign's
Project Coordinator
Narvar
12.2021 - 04.2022
- Supported SaaS implementation projects alongside Project managers, Product Owners, Implementation consultants, Software Engineers and more by coordinating and completing project tasks, managing issue & risk logs, SOW and other various project deliverables.
- Monitored & controlled multiple software implementation projects simultaneously from project start throughout the entire cycle.
- Coordinated meetings with Narvar project team and customers. Discussed project requirements, scope, quality and timeline needed to implement products effectively and accurately in Kick Off meetings.
- Created and distributed meetings notes documentation to project team listing out all members, roles, goals, discussion pieces, action items, risks and constraints.
- Implemented clients products listed in SOW into Narvar system such as Ship, Track & Return products that give their customers the ability to visibly see estimated delivery & return dates; image assets, recommended items, notifications on their packages every step of the way and an option to leave feedback
- Developed & completed tasks for clients projects using Asana. Implemented project deliverables in Asana such as SOW, Requirements Management plan.
- Created Jira logistic tickets for Software Engineers to implement API carrier integrations using a Scrum methodology.
- Proactively reached out to stagnant clients accounts through CRM system Salesforce to re-engage with clients to ensure payment for product to start implementation.
- Communicated clearly and proactively with clients and internal teams to establish credibility and monitor project progress.
- Effectively drove resolution of escalations with appropriate customer and internal communication channels.
Asset Manager/Project Coordinator
Federal Communication Commission
01.2018 - 06.2022
- Collaborated with FCC Operations Manager to coordinate various required FCC activities and projects.
- Communicated efficiently and effectively with internal and external stakeholders of projects progress throughout completion. Created and completed project tickets/activities using Zendesk.
- Overseer delivery and dispatch of FCC assets and inventory. Hands on inspected products/resources quality. Managed and tracked inventory assets. Regulated and implemented any changes or requests. Coordinated with IT team and various other departments to ensure start up of new equipment. Created and dispersed spreadsheets of assets to supervising manager and other stakeholders on project team.
- Managed distribution of FCC Fleet vehicles to Federal employees and Contractors. Ensured vehicles were properly inspected and maintained for government use. Reported damages, government credit card use and vehicle authorization to supervising official.
- Scheduled and delivered FCC Government Owned Vehicles to garages for preventative maintenance appointments or other service repairs when necessary. Monitored and modified FCC vehicle reservation schedules and requests.
- Enrolled and activated Federal employees & Contractors as well as Security Guards and Police officers to receive HSPD-12 government badges using USAccess programs. Provided special clearances to access government buildings and programs using a security management system called C•CURE.
Education
High School Diploma -
Paul R. Wharton High School
Tampa, FL 08.2013 - 07.2017
Skills
ClickUp
Asana
Teamwork
Airtable
Microsoft Suite
JIRA
Adobe Photoshop
Canva
Constant Contact
Hootsuite
Certification
CAPM® - Certified Associate in Project Management
Timeline
Implementation Project Manager
Vaso Technology
04.2023 - Current
Communications Coordinator
Bennett College
01.2022 - 04.2023
Project Coordinator
Narvar
12.2021 - 04.2022
CAPM® - Certified Associate in Project Management
09-2021
Asset Manager/Project Coordinator
Federal Communication Commission
01.2018 - 06.2022
High School Diploma -
Paul R. Wharton High School
08.2013 - 07.2017
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