Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devante Richard

Memphis,TN

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

9
9
years of professional experience

Work History

Machine Operator

Memphis Record Pressing
Memphis , TN
05.2023 - Current
  • Set up and operate machine tools to produce precision parts and instruments.
  • Monitor the feed and speed of machines during the machining process.
  • Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
  • Adjust machine settings to complete tasks accurately.
  • Troubleshoot malfunctions in equipment or processes.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Inspect finished workpieces to ensure conformance with specifications.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Load raw materials into machines according to specified measurements.
  • Unload finished products from machines onto conveyors or other transport systems.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Record production information such as quantities produced and materials used on daily logs.
  • Carry out regular safety checks on machinery prior to operation.
  • Operate robotic arms within a manufacturing environment.
  • Comply with company policies regarding quality control procedures.
  • Collaborate with other departments when necessary for successful completion of projects.
  • Prepared machine for production processes by equipping with required tools and parts.
  • Documented daily production data and submitted accurate time logs to keep management up-to-date.
  • Monitored and observed production line to watch for pile-ups and jams.
  • Verified production orders prior to starting set-up.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
  • Manipulated controls to set, activate and adjust mechanisms on machinery.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Organized pallets and secured materials with plastic wrap to prepare for movement to skids.

Manager

McDonald's
Memphis , TN
01.2022 - 05.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Minimized staff turnover through appropriate selection, orientation and training.

Shift Leader

Zaxby’s
Memphis , TN
01.2020 - 06.2020
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
  • Checked orders for quality and completeness.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

Crew Lead

McDonald's
Murfreesboro , TN
08.2018 - 03.2019
  • Provided guidance and support to team members in order to ensure successful completion of tasks.
  • Monitored employee performance and provided feedback for improvement.
  • Resolved conflicts between employees while maintaining a positive working environment.
  • Enforced safety regulations and ensured compliance with company policies.
  • Identified areas of improvement and implemented new procedures as needed.
  • Trained new hires on job responsibilities, safety protocols, and company policy.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Investigated potential problems or errors related to orders or deliveries.

General Labor Worker

Construction Co.
Murfreesboro , TN
04.2018 - 12.2018
  • Loaded and unloaded materials onto and off of trucks.
  • Moved items from one area to another using a hand truck or dolly.
  • Operated power tools such as saws, drills, grinders, and hammers.
  • Performed general maintenance tasks such as painting, plumbing repairs, carpentry work, drywall installation.
  • Cleaned up job sites after completion of projects.
  • Followed safety protocols when operating machinery and equipment.
  • Organized tools and supplies in designated areas.
  • Collected debris from job sites for disposal purposes.
  • Loaded lumber into saws to cut it into specified sizes and shapes.
  • Lifted heavy objects manually or with lifting devices such as hoists or cranes.
  • Dug trenches for laying pipes or cables.
  • Climbed ladders to reach high places while performing repairs and installations.
  • Measured materials accurately prior to cutting them into required sizes and shapes.

Team Lead

Cook Out
Murfreesboro , TN
01.2018 - 07.2018
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Ensured compliance with company policies and procedures throughout the team.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Provided support to junior staff during peak periods of workloads.
  • Motivated staff through positive reinforcement techniques.
  • Maintained accurate records of employee attendance and task completion times.
  • Delegated tasks appropriately according to individual skill sets.
  • Held regular one-on-one coaching sessions with staff members to encourage personal development.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Collaborated with management team to implement new work procedures or policies.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Rotated through series of different stations based on team needs.
  • Conducted thorough quality checks to verify conformance to specifications.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Completed daily quality assurance duties to provide feedback for improvements.

CAP Team 2 Associate

Walmart
Murfreesboro , TN
08.2017 - 12.2017
  • Monitored and evaluated customer feedback on CAP Team 2 products and services.
  • Collaborated with cross-functional teams to ensure successful implementation of CAP Team 2 initiatives.
  • Helped customers on floor with locating, reaching and selecting merchandise.
  • Maintained, cleaned and organized backroom according to company policy.
  • Set up and maintained modular displays and aisleway stacks to move targeted merchandise.
  • Arranged supplies, merchandised products and removed damaged items from assigned areas.
  • Used inventory management systems and completed bin audits.
  • Prevented spoilage by rotating dock properly and collecting nearly-expired product for special promotions.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated forklift and pallet jack to transport heavy loads.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.

Operations Supervisor

Steak N' Shake
Southaven , MS
05.2015 - 12.2017
  • Developed and implemented standard operating procedures to ensure efficient workflow.
  • Identified areas of improvement and developed strategies to increase efficiency.
  • Monitored staff performance and provided feedback for improvement.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Ensured compliance with all safety regulations in the workplace.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.
  • Provided support to other departments as needed to meet organizational goals.
  • Directed employees on how to use equipment properly and safely.
  • Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
  • Trained new employees on proper job functions and company policies and procedures.
  • Developed strong relationships with customers through excellent customer service practices.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Built strong operational teams to meet process and production demands.

Education

High School Diploma -

Douglass High School
Memphis, TN
05.2017

Skills

  • Materials Management
  • Basic Math
  • Equipment Inspection
  • Preventive Maintenance
  • Quality Control
  • Problem-Solving

Timeline

Machine Operator

Memphis Record Pressing
05.2023 - Current

Manager

McDonald's
01.2022 - 05.2023

Shift Leader

Zaxby’s
01.2020 - 06.2020

Crew Lead

McDonald's
08.2018 - 03.2019

General Labor Worker

Construction Co.
04.2018 - 12.2018

Team Lead

Cook Out
01.2018 - 07.2018

CAP Team 2 Associate

Walmart
08.2017 - 12.2017

Operations Supervisor

Steak N' Shake
05.2015 - 12.2017

High School Diploma -

Douglass High School
Devante Richard