Devante Richard
Memphis,TN
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Machine Operator
Memphis Record Pressing
Memphis, TN
05.2023 - Current
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Adjust machine settings to complete tasks accurately.
- Troubleshoot malfunctions in equipment or processes.
- Perform periodic maintenance on machines such as cleaning and lubrication.
- Inspect finished workpieces to ensure conformance with specifications.
- Maintain records of completed work and production data including volume produced and time required for each task.
- Load raw materials into machines according to specified measurements.
- Unload finished products from machines onto conveyors or other transport systems.
- Observe machine operations to detect any problems or defects in the finished product.
- Replace worn tools, sharpen cutting tools, adjust machinery components.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Record production information such as quantities produced and materials used on daily logs.
- Carry out regular safety checks on machinery prior to operation.
- Operate robotic arms within a manufacturing environment.
- Comply with company policies regarding quality control procedures.
- Collaborate with other departments when necessary for successful completion of projects.
- Prepared machine for production processes by equipping with required tools and parts.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitored and observed production line to watch for pile-ups and jams.
- Verified production orders prior to starting set-up.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.
- Lubricated parts and performed minor maintenance to improve machine function.
- Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
Manager
McDonald's
Memphis, TN
01.2022 - 05.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Minimized staff turnover through appropriate selection, orientation and training.
Shift Leader
Zaxby’s
Memphis, TN
01.2020 - 06.2020
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to all health code regulations while preparing food items for customers.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
- Checked orders for quality and completeness.
- Educated customers about offerings, promotions and pricing to boost sales.
- Coached team members to increase productivity and reduce workplace accidents.
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Crew Lead
McDonald's
Murfreesboro, TN
08.2018 - 03.2019
- Provided guidance and support to team members in order to ensure successful completion of tasks.
- Monitored employee performance and provided feedback for improvement.
- Resolved conflicts between employees while maintaining a positive working environment.
- Enforced safety regulations and ensured compliance with company policies.
- Identified areas of improvement and implemented new procedures as needed.
- Trained new hires on job responsibilities, safety protocols, and company policy.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Investigated potential problems or errors related to orders or deliveries.
General Labor Worker
Construction Co.
Murfreesboro, TN
04.2018 - 12.2018
- Loaded and unloaded materials onto and off of trucks.
- Moved items from one area to another using a hand truck or dolly.
- Operated power tools such as saws, drills, grinders, and hammers.
- Performed general maintenance tasks such as painting, plumbing repairs, carpentry work, drywall installation.
- Cleaned up job sites after completion of projects.
- Followed safety protocols when operating machinery and equipment.
- Organized tools and supplies in designated areas.
- Collected debris from job sites for disposal purposes.
- Loaded lumber into saws to cut it into specified sizes and shapes.
- Lifted heavy objects manually or with lifting devices such as hoists or cranes.
- Dug trenches for laying pipes or cables.
- Climbed ladders to reach high places while performing repairs and installations.
- Measured materials accurately prior to cutting them into required sizes and shapes.
Team Lead
Cook Out
Murfreesboro, TN
01.2018 - 07.2018
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Ensured compliance with company policies and procedures throughout the team.
- Monitored team performance against targets, taking corrective action where necessary.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Provided support to junior staff during peak periods of workloads.
- Motivated staff through positive reinforcement techniques.
- Maintained accurate records of employee attendance and task completion times.
- Delegated tasks appropriately according to individual skill sets.
- Held regular one-on-one coaching sessions with staff members to encourage personal development.
- Delegated daily tasks to team members to optimize group productivity.
- Monitored team progress and enforced deadlines.
- Collaborated with management team to implement new work procedures or policies.
- Fostered positive employee relationships through communication, training and development coaching.
- Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Rotated through series of different stations based on team needs.
- Conducted thorough quality checks to verify conformance to specifications.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Completed daily quality assurance duties to provide feedback for improvements.
CAP Team 2 Associate
Walmart
Murfreesboro, TN
08.2017 - 12.2017
- Monitored and evaluated customer feedback on CAP Team 2 products and services.
- Collaborated with cross-functional teams to ensure successful implementation of CAP Team 2 initiatives.
- Helped customers on floor with locating, reaching and selecting merchandise.
- Maintained, cleaned and organized backroom according to company policy.
- Set up and maintained modular displays and aisleway stacks to move targeted merchandise.
- Arranged supplies, merchandised products and removed damaged items from assigned areas.
- Used inventory management systems and completed bin audits.
- Prevented spoilage by rotating dock properly and collecting nearly-expired product for special promotions.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Operated forklift and pallet jack to transport heavy loads.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Operations Supervisor
Steak N' Shake
Southaven, MS
05.2015 - 12.2017
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Provided support to other departments as needed to meet organizational goals.
- Directed employees on how to use equipment properly and safely.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Trained new employees on proper job functions and company policies and procedures.
- Developed strong relationships with customers through excellent customer service practices.
- Trained, mentored and motivated employees to maximize team productivity.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Oversaw implementation of procedures, goals and objectives within operations.
- Built strong operational teams to meet process and production demands.
Education
High School Diploma -
Douglass High School
Memphis, TN05.2017
Skills
- Materials Management
- Basic Math
- Equipment Inspection
- Preventive Maintenance
- Quality Control
- Problem-Solving
Timeline
Machine Operator
Memphis Record Pressing
05.2023 - Current
Manager
McDonald's
01.2022 - 05.2023
Shift Leader
Zaxby’s
01.2020 - 06.2020
Crew Lead
McDonald's
08.2018 - 03.2019
General Labor Worker
Construction Co.
04.2018 - 12.2018
Team Lead
Cook Out
01.2018 - 07.2018
CAP Team 2 Associate
Walmart
08.2017 - 12.2017
Operations Supervisor
Steak N' Shake
05.2015 - 12.2017
High School Diploma -
Douglass High School
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