Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devant'E Yarborough

Winnsboro,SC

Summary

Experienced shift leader and cashier with knowledge. Experienced Server bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of cuisine. Highly versatile and adaptable to fast-paced, changing environments. Motivated with 2 years experience in the food and beverage industry seeking an opportunity with a boutique or gourmet grocery store. Broad knowledge of beer and wine, cheese and specialty products. Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Authorized to work in the US for any employer Authorized to work in the US for any employer

Overview

11
11
years of professional experience
1
1
Certification

Work History

Veterans Experience Call Center (VEOCC)

VA
04.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Benefits Eligibility Social Worker

TEKsystems Medicaid
06.2024 - Current
  • Assessed client eligibility for various social services and benefits programs.
  • Facilitated client interviews to gather necessary documentation and information.
  • Coordinated with external agencies to streamline benefit application processes.
  • Provided training and mentorship to junior social workers on case management practices.
  • Reviewed and monitored case files for compliance with state regulations and policies.
  • Developed resource materials to enhance client understanding of available benefits.
  • Implemented process improvements that reduced application processing times significantly.
  • Advocated for clients by connecting them with appropriate community resources and support services.
  • Improved client satisfaction by promptly addressing inquiries and providing accurate benefit eligibility information.
  • Educated clients on the rights, responsibilities, and requirements associated with various benefit programs, promoting informed decision-making processes.
  • Organized case files securely and efficiently, ensuring easy access and maintaining confidentiality standards at all times.
  • Supported clients with complex cases by collaborating with interdisciplinary teams to develop effective action plans.
  • Managed caseloads effectively, prioritizing tasks based on urgency while adhering to strict deadlines for submission requirements.
  • Coordinated referrals for additional support services when necessary, expanding client access to valuable resources beyond basic benefits programs.
  • Ensured consistent follow-up with clients regarding their benefit status updates or any changes that may impact their eligibility or services received.
  • Developed strong rapport with clients by demonstrating empathy, active listening skills, and professionalism throughout all interactions.
  • Streamlined benefits application processes, resulting in reduced wait times and increased efficiency.

Paper alternative

Conduent
06.2023 - Current
  • (Medicaid)Assisting callers with address, change, different types of coverages, adding infinite deeming babies Medicaid

Cashier Sorter Hanging

Goodwill Industries
05.2021 - Current
  • Greeting customers answering the phone running the cash register sorting items hanging items cleaning counting money locking up the doors at the end of every shift opening doors at the beginning of every shift lead position was in the process in becoming a manager

Food Preparation Worker

Kraft Heinz
09.2018 - Current
  • Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Standing on the Line Cutting Down breast with Knifes in a Quick timely Manner
  • Being Included by moving fast pasted as instructed.

Patient Care Representative

Call4Health
10.2021 - 11.2022
  • 1. Answering Patient calls pertaining to scheduling appointments rescheduling appointments connecting patients to the correct department getting access to patient charts searching for a local doctors as well as doctor offices and Facilities
  • 2. Answered general questions
  • 3. Resolved customer information and complaints
  • 4. Responded to claim inquiries
  • 5. Provided policy and service information
  • 6. Managed client records
  • 7. Resolved customer issues
  • 8. Greeted customers
  • 9. Managed customer accounts
  • 10. Conducted customer service surveys
  • 11. Worked in the inbound call center

Customer Service Representative

Teleperformance Bank of America
08.2021 - 10.2021
  • Answer calls helping Customers will Financial needs dealing with different accounts. WORKING FROM HOME
  • Answered general questions
  • Resolved customer information and complaints
  • Responded to claim inquiries
  • Provided policy and service information
  • Managed client records
  • Resolved customer issues
  • Greeted customers
  • Managed customer accounts
  • Worked in the inbound call center
  • Responded to inquiries and issues
  • Responsible for troubleshooting

Security Guard

Allied Universal
04.2018 - 12.2019
  • 1. Sitting with site patients

Order Picker, Packer

Prologistix
01.2018 - 06.2018
  • Attended company safety meetings to provide insight on ways that would reduce warehouse accidents.
  • Prepared products for shipping according to company specifications.
  • Used an RF scanner to pick items to their proper bins.
  • Operated all warehouse equipment in a safe manner.
  • Picked products from designated locations to fulfill customer orders.
  • Ensured that aisles were organized so forklifts could be operated throughout the warehouse.
  • Certified [Tugger] Operator
  • Selected items from bins, scanned tags with tracker and loaded onto cart.
  • Fulfilled orders in a timely manner to accomplish challenging daily objectives.
  • Completed 2-hour OSHA training in [Type of training].

Front Desk Clerk

Motel 6
02.2018 - 04.2018
  • Handled communications systems.
  • Handled money for customers and visitors.
  • Sustained financial records.
  • Handled the complaints and concerns of customers.
  • Provided bookkeeping of important files.
  • Confirmed transactional data.
  • Planned itineraries for guests.
  • Provided work schedules for [1] employees per week.
  • Cleaning Lobby, Cleaning Bathrooms
  • Organized, restocked and distributed educational pamphlets.
  • Welcomed guests and clients in an upbeat and friendly manner.
  • Maintained all office files, both electronic and hard copies.
  • Answered inquiries concerning standardized policies, procedures and regulations.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Increased customer satisfaction by greeting visitors promptly and professionally.
  • Supported CEO in managing operational workflow.
  • Dispersed incoming mail to correct recipients throughout the office.

Cashier

Walmart
01.2014 - 12.2015
  • Processed customers orders by efficiently scanning items, weighing fruit and vegetables and accurately coding special items.
  • Provided a high level of service by helping customers find the specific products.
  • Observed customers for suspicious behaviors and signs of theft.
  • Accepted cash, check, credit and debit payments in an accurate and efficient manner.
  • Minimized long register lines by providing timely sales transaction completion.
  • Maintained gift certificate documentation.
  • Reconciled cash drawer at the start and end of the shift.
  • Checked prices and arranged for carry-outs to customer vehicles.
  • Displayed and restocked merchandise in an appealing manner.
  • Processed all transactions efficiently and timely.
  • Added new merchandise to checkout lane shelves and kept displayed products neat and orderly.
  • Bagged, boxed or wrapped goods and product purchases.
  • Maintained store areas in a neat and clean fashion for a professional appeal.
  • Maintained clean, tidy and organized checkout areas.
  • Kept supervisor informed of job progress and material requirements
  • Unloaded incoming inventory and placed products onto shelves.
  • Cleaned, wrapped, and labeled outgoing orders.
  • Utilized facility tracking system to keep accurate records of completed repairs.
  • Took care of facility equipment, grounds, roads and fences.

Pallet Jack Operator

Enor Cooperation
01.2014 - 04.2015
  • Assembled component parts of Bowling Pins.
  • Completed hand-finishing of final products.
  • Maintained work areas in a clean, neat and organized fashion.
  • Built and packaged toys in accordance with detailed specifications.
  • Started up and shut down processing equipment.
  • Material Handler
  • Running Machines in constantly manner
  • Refilling materials
  • Pallet Jack Operator
  • Maintained clean and organized work areas.
  • Organized, scheduled and assigned production work.

Education

High school diploma - undefined

Fairfield Central High School
Winnsboro, SC

Skills

  • Certified [Tugger Operator]
  • Organizational ability
  • Team contribution
  • Line Lead
  • Machine Operation
  • Payment processing
  • Able to lift 50 pounds
  • Flexible schedule
  • Cleaning requirements
  • Flexibility
  • Outstanding cleanliness
  • Table clearing
  • Meat slicing expertise
  • Meat preparation
  • Time management
  • Customer service
  • English
  • Cashiering
  • Cash handling
  • Software troubleshooting
  • Typing
  • Computer literacy
  • Medical Office Experience
  • Medical Terminology Veterans Experience Officer, Medicaid eligibility, social worker

Certification

First Aid Certification

Timeline

Veterans Experience Call Center (VEOCC)

VA
04.2025 - Current

Benefits Eligibility Social Worker

TEKsystems Medicaid
06.2024 - Current

Paper alternative

Conduent
06.2023 - Current

Patient Care Representative

Call4Health
10.2021 - 11.2022

Customer Service Representative

Teleperformance Bank of America
08.2021 - 10.2021

Cashier Sorter Hanging

Goodwill Industries
05.2021 - Current

Food Preparation Worker

Kraft Heinz
09.2018 - Current

Security Guard

Allied Universal
04.2018 - 12.2019

Front Desk Clerk

Motel 6
02.2018 - 04.2018

Order Picker, Packer

Prologistix
01.2018 - 06.2018

Cashier

Walmart
01.2014 - 12.2015

Pallet Jack Operator

Enor Cooperation
01.2014 - 04.2015

High school diploma - undefined

Fairfield Central High School

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Devant'E Yarborough