Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devarius Rice

Middletown,OH

Summary

Possess excellent oratory skills to be able to speak fluently in front of people(verbal and nonverbal).

Character: Adaptable to different situations. Specifically working with people of different backgrounds and ethics. Persistent in completing a task and punctual.

Strong work ethic: Possess a certain inner trait of being resourceful and finding the things that best work and I'm diligently in pursuing the work.

Knowledgeable with solid background in law enforcement. Demonstrated communication and problem-solving skills in high-pressure environments.

Law enforcement professional with robust background in public safety and legal compliance. Proven ability to maintain order and handle emergencies while fostering team collaboration and adapting to changing needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sr. Sales Representative

Amica Mutual Insurance Company, Linc
03.2019 - Current
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Used amica.com and other software to maintain company database with essential account and sales information.
  • Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
  • Reached out to prospective leads through cold calling, applying variety of established selling methods.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Upsold warranties and complementary products to customers through persuasive marketing techniques.
  • Increased customer satisfaction ratings by successfully resolving challenges.
  • Optimized workflow processes and monitored weekly sales to draft reports for continuous improvement planning.
  • Identified customer needs by asking appropriate, open-ended questions.
  • Expanded new business and developed effective sales and marketing campaigns.
  • Became overall sales leader by surpassing sales goals by 250% across multiple platforms.
  • Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
  • Acknowledged for achieving 200% increase in sales.
  • Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
  • Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
  • Closed over 300 consultative sales in a few months to increase profits by over 80%.

Mentor

TOPPS
10.2016 - 01.2019
  • Targeting our people's priorities with services Pine bluff, Arkansas, /van driver
  • Managed the company vans and made sure they were cleaned and in excellent working condition
  • Tutored young adults and make sure they stay on track in regards to academics and everyday life.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Provided guidance on stress management and grounding techniques to reduce overwhelm.
  • Assisted mentees in setting and achieving educational and career goals to encourage independence.
  • Monitored behavior and reported any incidents to appropriate personnel.
  • Regularly assessed progress and provided feedback to support continued development.
  • Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Encouraged exploration of new hobbies and career opportunities to enhance quality of life.
  • Assisted youth with homework assignments, sports, and fitness, art and literacy.
  • Collaborated with teachers, counselors and administrators to foster access to resources and support.
  • Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.
  • Helped students develop organizational, time management and study skills.
  • Provided resources to support students in achieving career goals.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Collaborated with parents and teachers to help students reach potential.
  • Encouraged students to explore age-appropriate and career-related opportunities.
  • Assisted students in exploring and selecting career paths.
  • Developed and implemented individualized academic plans for students.
  • Analyzed student academic records to assess educational and career goals.
  • Educated students on college admissions process and scholarship requirements.

Police Officer

Pine Bluff Police Department
02.2016 - 01.2019
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Provided testimony in court proceedings.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Conducted searches of individuals, vehicles and premises.
  • Monitored criminal activity in community to identify suspicious activity.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Handled citation and traffic violation paperwork.
  • Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
  • Monitored traffic violations, issuing citations as necessary.
  • Checked vehicle equipment for proper functioning prior to use.

Daily living technician

Jenkins Pine bluff
07.2016 - 03.2017
  • I taught special needs adults and children how to become independent citizens in daily operation of life.
  • Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
  • Helped clients to identify challenges and set goals.
  • Intervened in crisis situations to provide counseling and support.
  • Supported people with developmental disabilities and autism in building multi-faceted skill set to promote independence and self-confidence.
  • Promoted proper sanitation by training on important cleaning tasks in kitchens and bathrooms.
  • Coached clients through difficult life circumstances.
  • Offered training on personal hygiene and grooming skills.
  • Taught individuals with learning or physical difficulties to use technology such as computers, tablets and mobile phones.
  • Designed assistive technology lesson plans for program staff, providing services to physically and developmentally disabled consumers.

Direct support professional

Friendship community care
06.2015 - 05.2016
  • I took care of special needs adults and taught them how to become independent adults by showing them how to count money, wash clothes, clean the house, etc.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Transported clients to medical and dental appointments to provide support.
  • Supervised daily activities and provided assistance to staff.
  • Developed rapport to create safe and trusting environment for care.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Researched community resources and services to provide accessibility and assistance to clients.
  • Assisted with daily living activities, running errands, and household chores.
  • Educated clients and family members on relevant topics to support independent living.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Recorded status and duties completed in logbooks for management.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Completed regular check-ins and progress report for each client.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Identified needs and coordinated plans for travel and out-of-town functions.

Education

Associates - Political Science

University of Arkansas At Pine Bluff
Pine Bluff, AR

Associate - Political Science

Arkansas Tech University
Russellville, AR

High School Diploma -

Pine Bluff High School
Pine Bluff, AR
05.2013

Skills

  • Communication

  • Organization

  • Community engagement

  • Empathy

  • Adaptability

  • Critical thinking

  • Physical fitness

  • Optimizing Workflows

  • Providing Feedback

  • Account Management

  • Self-defense tactics

Certification

  • Time Management Training
  • First Aid Certification - American Red Cross or American Heart Association.

Timeline

Sr. Sales Representative

Amica Mutual Insurance Company, Linc
03.2019 - Current

Mentor

TOPPS
10.2016 - 01.2019

Daily living technician

Jenkins Pine bluff
07.2016 - 03.2017

Police Officer

Pine Bluff Police Department
02.2016 - 01.2019

Direct support professional

Friendship community care
06.2015 - 05.2016

Associate - Political Science

Arkansas Tech University

High School Diploma -

Pine Bluff High School

Associates - Political Science

University of Arkansas At Pine Bluff

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Devarius Rice