Reliable maintenance professional skilled in troubleshooting, repairing, and maintaining systems and structures. Strong focus on team collaboration and adapting to changing needs to achieve results. Expertise includes plumbing, electrical systems, and carpentry. Known for problem-solving skills and strong work ethic.
Overview
2026
2026
years of professional experience
Work History
Electrician Technician
Emerson Electric
Fixed wiring and circuit systems to correct performance issues and safety concerns.
Contributed to cost-saving initiatives by recommending energy-efficient lighting fixtures, appliances, and other electrical components to clients.
Streamlined workflow processes by maintaining accurate records of completed tasks, materials used, and time spent on projects.
Communicated with new and existing customers to discuss needs and explain how specific products and services could resolve problems and achieve goals.
Ensured minimal disruption of client operations during repair or maintenance activities through efficient scheduling and effective communication.
Groundskeeper
Facility Services and Solutions LLC
11.2023 - Current
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Exhibited punctuality and reliability in completing assigned duties according to established deadlines without compromising quality standards
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Maximized equipment lifespan through proper care procedures such as lubrication, filter replacement, and adherence to manufacturer recommended maintenance schedules.
Collaborated with outside contractors for larger scale projects, ensuring quality workmanship and adherence to project timelines.
Support Specialist
US Bankcorp
06.2021 - 11.2023
Optimized internal workflows to expedite incident escalations, leading to faster problem-solving efforts from specialized teams.
Acted as a liaison between clients and development teams, ensuring timely communication during critical incidents.
Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
Delivered exceptional remote support services by leveraging advanced diagnostic tools and methodologies.
Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.