Devaryia Simpson
Washington,D.C.
Overview
6
6
years of professional experience
Work History
Unarmed Security Officer
Police Guard Services, Inc.
09.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Directed guests around building and answered accessibility questions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Responded quickly to incidents and assessed active situations for security concerns.
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
- Ensured secure access to facilities by verifying identification and implementing visitor protocols.
- Maintained detailed reports of daily activities, incidents, and irregularities for management review.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Security Officer
Reliance Security Services
09.2023 - 04.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Concierge
Planned Companies
07.2021 - 06.2023
- Provided outstanding personalized customer service to members of the public and building tenants/residents
- Patrolled internal and external grounds of the building per post orders
- Operated security equipment/systems such as computers, phones, radios, etc
- Ensured facility safety and emergency procedures were followed in accordance with posted guidance of fire alarms and other site emergency equipment
- Demonstrated judgement and decision-making ability when required to direct others in emergency situations and high-risk crisis situations
- Performed all handling and processing of mailings/packages for tenants/residents in mobile doorman logging system
- Maintained up to date records of all events and incidents during post hours, informed senior leadership via written reports
Customer Service Assistance/Cashier
Target
04.2020 - 07.2021
- Assisted customers with the in-store check-out process by way of ringing up sales, bagging items, requesting prices checks, honoring coupons, collecting payments, and provided appropriate change
- Maintained records of store inventory and reported information to senior leadership for weekly orders
- Stocked, organized, and maintained the sales floor
- Handled a high volume of money, counting down cash drawers at the end of closing shift, and ensured funds were accurately documented
Receptionist
Roosters Men's Grooming
02.2019 - 04.2020
- Maintained all scheduling/cancellations of reservations in computer system
- Provided guests with local information and recommendations for services
- Maintained positive and cohesive working relationships with internal stakeholders/departments to improve productivity and profitability
- Mitigated any guest complaints and communicated outcomes to senior leadership
- Maintained organized and accurate office documentation
- Ensured overall smooth operations of day-to-day tasks, maintained clean work environment of front lobby to welcome guests
Education
High School -
Luke C. Moore Alternative High School
08.2022
Skills
- Microsoft Office Suite
- Written Communication
- Oral Communication
- Sales
- Office Administration
- Cash Handling
- Hospitality
- Merchandising
- Data Entry
- Conflict Management
- Customer Service
- Security
- Superior customer service
- Conflict resolution techniques
- Electronic surveillance
- Report Writing
Timeline
Unarmed Security Officer
Police Guard Services, Inc.
09.2024 - Current
Security Officer
Reliance Security Services
09.2023 - 04.2024
Concierge
Planned Companies
07.2021 - 06.2023
Customer Service Assistance/Cashier
Target
04.2020 - 07.2021
Receptionist
Roosters Men's Grooming
02.2019 - 04.2020
High School -
Luke C. Moore Alternative High School
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