Devashish Sharma Sahadew
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
3
3
years of professional experience
Work History
Waiter
Mystic cruises
Madeira
04.2024 - Current
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
- Assisted with setting up the dining area before shift began.
- Followed all safety and sanitation regulations when handling food or drinks.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
- Ensured all dishes were prepared according to recipe standards.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Cleared away dirty dishes from tables after each course was finished.
- Informed customers of daily specials in an engaging manner.
- Suggested additional items to customers based on their preferences and needs.
- Replenished condiments, silverware, napkins. as needed during meal services.
Assistant Waiter
Mystic cruises
Madeira
01.2024 - 03.2024
- Assisted waiters in taking orders and delivering food to tables.
- Provided refills of beverages and cleared away used dishes.
- Greeted customers, provided menus and answered questions regarding menu items.
- Ensured all guests had a pleasant dining experience by providing excellent customer service.
- Brought wine selections to tables with appropriate glasses and poured for customers.
Busboy
Mystic cruises
Madeira
06.2023 - 01.2024
- Greeted guests and provided them with menus.
- Assisted waiters in taking orders from customers.
- Cleaned and sanitized tables, chairs, and booths after each customer's departure.
- Removed dirty dishes, glasses, and silverware from tables to be washed.
- Reset tables for new customers in an efficient manner.
- Stocked service areas with clean towels, condiments, utensils, paper products.
- Carried trays of food to diners' tables upon request of waitstaff members.
- Checked on guests periodically throughout their mealtime to ensure satisfaction with their dining experience.
Buffet Attendant
MSC Crociere
Geneva
08.2022 - 05.2023
- Assisted customers in selecting items from the buffet line.
- Ensured that all food items were displayed attractively on the buffet table.
- Maintained cleanliness of work area and equipment by wiping down surfaces, disposing of trash, and cleaning spills promptly.
- Prepared salads, deserts, and other dishes according to established recipes.
- Stocked beverage stations with glasses, ice, condiments and other supplies.
- Monitored dining room for empty tables or dirty dishes needing attention.
- Followed all safety guidelines when handling hot foods or sharp objects.
- Checked temperatures of cooked foods to ensure they met health department standards.
Restaurant Waiter
Maritim Crystals Beach Hotel
Belle Mare
02.2022 - 08.2022
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
Security Guard
Brinks Home Security
Triolet
09.2021 - 01.2022
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Provided customer service assistance to staff and visitors in a professional manner.
- Assisted with searches of personnel, vehicles, packages.
- Reviewed security logs to ensure proper documentation was maintained.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Education
MBA - Hotel Management
Tech Technological University
Mexico, MO06-2025
Certificate in Basic Bar And Restauration Services - Bar And Restaurant Services
The Task Hotel Institute
Quatre Cocos, Mauritius06-2022
Some College (No Degree) - SC Pass
MGSS Flacq
FlacqSkills
- Order Management
- Food safety understanding
- Food inspection
- Point of Sale (POS) system operations
- High-volume dining
- Guest Relations Management
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Hindi
Native/ Bilingual
USPH
- Passed the USPH inspection 2 times in 2 different cruise ships, Msc Meraviglia in 2023 and World Explorer in 2024
References
References available upon request.
Timeline
Waiter
Mystic cruises
04.2024 - Current
Assistant Waiter
Mystic cruises
01.2024 - 03.2024
Busboy
Mystic cruises
06.2023 - 01.2024
Buffet Attendant
MSC Crociere
08.2022 - 05.2023
Restaurant Waiter
Maritim Crystals Beach Hotel
02.2022 - 08.2022
Security Guard
Brinks Home Security
09.2021 - 01.2022
MBA - Hotel Management
Tech Technological University
Certificate in Basic Bar And Restauration Services - Bar And Restaurant Services
The Task Hotel Institute
Some College (No Degree) - SC Pass
MGSS Flacq