DeVaughn Hurt
Summary
Dedicated professional with several years in customer service and a decade of expertise in operating various material-handling equipment. Conducted inspections to ensure merchandise compliance with safety and corporate standards. Proven track record of handling materials with precision and attention to detail, contributing to a safe and efficient working environment. Committed to upholding corporate standards in problem-solving to ensure customer satisfaction. Highly detail-oriented and skilled in material management tasks. Experienced supervisor with extensive expertise in worker scheduling, task management, and resource planning to meet performance goals.
Overview
12
12
years of professional experience
Work History
Lead Quality Assurance Inspector
Arhaus Furniture
03.2020 - 03.2024
- Created SOP's to implement changes to assembly and production lines, enhancing standard operational practices
- Supervised and mentored a team of three staff members to ensure quality standards and deadlines were consistently met.
- Using Microsoft Office to prepare detailed reports of findings during my inspections, investigations, and tests.
Quality Inspector
Arhaus Furniture
05.2018 - 03.2020
- Performed frequent visual inspections to root out tolerance and compliance issues.
- Inspected outbound shipments and conducted random sampling of product quality.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Discarded and rejected products, materials and equipment not conforming with specifications.
1st Shift Trainer
Arhaus Furniture
01.2016 - 05.2018
- Facilitated cross-training initiatives within the team to promote versatility among staff members and improve overall workflow efficiency.
- Enhanced team productivity through regular evaluation of employees'' skills and implementing targeted improvement plans.
- Supported ongoing professional development for all employees by organizing workshops, seminars, and mentoring opportunities.
- Streamlined onboarding process for new hires by creating a detailed orientation program, resulting in reduced time to full productivity.
Weights and Measures Analyst
Arhaus Furniture
06.2017 - 05.2018
- Collected comprehensive data (weight, height, depth, and length) for every SKU within the warehouse, ensuring accurate inventory management
- Assisted with creating accurately prepared Bills of Lading for outbound shipments, ensuring all necessary information was documented to facilitate smooth logistics operations
- Provided valuable recommendations to delivery specialists to optimize the quantity loaded, enhancing overall delivery efficiency.
- Collaborated with other departments to develop cross-functional solutions for logistical challenges.
Equipment Operator
Arhaus Furniture
10.2013 - 06.2017
- Operated Oder Picker, Tow Motor, Reach Truck, and Electric Palet Jack. While utilizing a radio frequency gun to select orders, and put away products based on system-directed order types
- Maintained high levels of inventory accuracy through precise movement of products via radio frequency transactions
- Managed the unloading process of Walton Hills return trailers, deciphering door assignments and guiding staff on the appropriate placement of items
- Collaborated with the supervisor in preparing orders for the next day's workload, showcasing adaptability and teamwork.
Server & Waiter
IHOP
09.2012 - 10.2013
- Welcomed and assisted customers with a courteous and professional demeanor
- Processed customer orders accurately and efficiently, ensuring customer satisfaction
- Provided product recommendations and answered inquiries to enhance customer experience
- Ensured timely delivery of services and followed up with customers to address any concerns
- Handled customer feedback and resolved issues promptly to maintain customer loyalty
- Collaborated with team members and supervisors to uphold company standards and improve customer service processes.
Cashier & Stocker
Gabriel Brothers
09.2012 - 10.2013
- Provided personalized assistance to customers, offering guidance on product selection and informing them about promotions
- Processed sales transactions efficiently and accurately, ensuring a seamless checkout experience
- Managed inventory levels to ensure product availability and organized merchandise displays for a pleasing shopping experience
- Addressed customer concerns and resolved issues promptly to ensure customer satisfaction
- Upheld store cleanliness and organization standards to create a welcoming environment for customers.
Education
High School Diploma -
Brush High School
Lyndhurst, OH06.2011
Certification of Completion - Construction Trades
Mayfield High School
Mayfield Heights, OH06.2011
Skills
- Strong leadership qualities
- Team Player
- Great communicator
- Certified Equipment Operator Trainer
- Critical thinker
- Attentive to details
- Problem-solver
- Project Manager
- Shipping and receiving
- Microsoft Office
Timeline
Lead Quality Assurance Inspector
Arhaus Furniture
03.2020 - 03.2024
Quality Inspector
Arhaus Furniture
05.2018 - 03.2020
Weights and Measures Analyst
Arhaus Furniture
06.2017 - 05.2018
1st Shift Trainer
Arhaus Furniture
01.2016 - 05.2018
Equipment Operator
Arhaus Furniture
10.2013 - 06.2017
Server & Waiter
IHOP
09.2012 - 10.2013
Cashier & Stocker
Gabriel Brothers
09.2012 - 10.2013
High School Diploma -
Brush High School
Certification of Completion - Construction Trades
Mayfield High School