Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DeVaughn Mallory

Dover,DE

Summary

Therapy Technician with strong skills in patient scheduling, therapy assistance, and clinic workflow management. Demonstrated ability to enhance operational efficiency and elevate patient experiences. Recognized for attention to detail and effective communication, contributing to team success and positive outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Therapy Technician

ATI
Dover, Delaware
11.2024 - Current

Streamlined patient scheduling to enhance appointment efficiency.

Maintained cleanliness and organization of facility for optimal patient experience.

Assisted patients with therapy at consistent pace to ensure effective treatment.

Coordinated with insurance providers to secure coverage for physical therapy services.

Handled phone inquiries from doctors, insurance representatives, and patients to address needs.

Therapy Technician

PAM Hospital
Dover, Delaware
12.2024 - 05.2025

Facilitated patient therapy sessions as needed to enhance recovery outcomes.

Scheduled outpatient therapy appointments to optimize clinic workflow.

Ordered and maintained inventory of necessary supplies to ensure operational efficiency.

Transported patients to and from hospital rooms post-therapy for seamless care transitions.

Sales Representative

Dicks Sporing Goods
Dover, Delaware
03.2021 - 08.2022

Delivered exceptional customer support to enhance client satisfaction.

Replenished stock and unloaded new equipment to maintain inventory levels.

Assembled items for display and assisted customers with post-purchase setup.

Education

Bachelor of Science - Health Sciences

Thomas Jefferson University
Philadelphia, PA
05-2020

Skills

  • Patient scheduling and therapy assistance
  • Inventory and clinic workflow management
  • Insurance coordination
  • Customer relationship management
  • Training and leadership skills
  • Team management and conflict resolution

Motivation and adaptability

Certification

  • Certified in American Red Cross CPR

Timeline

Therapy Technician

PAM Hospital
12.2024 - 05.2025

Therapy Technician

ATI
11.2024 - Current

Sales Representative

Dicks Sporing Goods
03.2021 - 08.2022

Bachelor of Science - Health Sciences

Thomas Jefferson University