Motivated student seeking opportunity to gain hands-on experience and apply training. Connects well with others, builds relationships and handles tasks with minimal oversight. Great multitasker and time manager excited to learn from professionals.
Overview
1
1
year of professional experience
Work History
Mobile Detailer
Perfect Touch Mobile Detail
Ramona, CA
02.2022 - 07.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Providing customer service and responding to customer requests
Enhancing vehicle appearances with cleaning and protective agents
Receptionist
Premier Automotive Group
Poway, CA
06.2021 - 02.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Kept reception area clean and neat to give visitors positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone or postal mail.
Answered phone promptly and directed incoming calls to correct offices.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sorted, received and distributed mail correspondence between departments and personnel.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Education
High School Diploma -
Mountain Valley Academy
Ramona, CA
06.2022
Skills
Call Answering and Routing
Correspondence and Office Documents
Operating Telephones
Call Transfers
Multi-Line Telephone Skills
Appointment Confirmation
Office Supplies and Inventory
Making Appointments
Responding to Difficult Customers
Lobby Maintenance
Collaborative Environments
Calm and Professional Under Pressure
Timeline
Mobile Detailer
Perfect Touch Mobile Detail
02.2022 - 07.2022
Receptionist
Premier Automotive Group
06.2021 - 02.2022
High School Diploma -
Mountain Valley Academy
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