Develyn Damian
LOS ANGELES,CA
Summary
Detail-oriented Laboratory Technician with 8 years experience in high-volume clinical lab environment, handling patient samples, and maintaining laboratory equipment. Currently pursuing a Bachelor's degree in Biology, with coursework in biology, microbiology and scientific analysis.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Laboratory Assistant
Keck Medical Center of USC
03.2023 - Current
- Collected blood samples using skilled venipuncture techniques ensuring patient comfort and safety.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
- Processed and labeled biological specimens according to standard operating procedures to ensure accuracy and compliance.
- Contributed to a positive work environment by fostering strong relationships with both colleagues and patients.
- Provided exceptional customer service to patients from diverse backgrounds, ensuring a comfortable experience for all individuals encountered during blood draws.
- Enhanced laboratory efficiency through proper specimen handling and labeling procedures.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Phlebotomist
Quest Diagnostics
03.2020 - 03.2023
- Collected blood samples using proper techniques to ensure patient safety and sample integrity.
- Maintained accurate patient records and laboratory documentation in compliance with regulatory standards.
- Coordinated with healthcare professionals to streamline patient flow and enhance service efficiency.
- Trained new staff on phlebotomy procedures, safety protocols, and equipment usage to improve team performance.
- Assisted in resolving patient inquiries regarding procedures, contributing to a positive service experience.
- Monitored inventory levels of supplies, ensuring availability for uninterrupted phlebotomy operations and minimizing delays.
Education
Phlebotomy -
Nathional Polytechnic College
Lakewood09-2018
Skills
- Order of draw
- Venipuncture expertise
- Geriatric phlebotomy
- Team building
- Professionalism
- Goal setting
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Butterfly venipuncture
- Specimen labeling procedures
- Laboratory safety protocols
Accomplishments
Recognized as Employee of the Month for strong performance, reliability, and teamwork.
Languages
Spanish
Professional Working
English
Native or Bilingual
ASL
Limited Working
Timeline
Laboratory Assistant
Keck Medical Center of USC
03.2023 - Current
Phlebotomist
Quest Diagnostics
03.2020 - 03.2023
Phlebotomy -
Nathional Polytechnic College