DEVEN DECKERT
Odessa,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Lay Down Machine Operator
VIVA
02.2022 - Current
- Inspected work areas before and after operations to determine quality and completion of job.
- Prioritized workplace safety through consistent implementation of preventative measures such as wearing protective gear and conducting equipment inspections before each use.
- Facilitated seamless transitions between construction phases by coordinating closely with other operators, leading to improved workflow efficiency.
- Increased customer satisfaction with timely completion of projects while meeting or exceeding quality standards.
- Increased efficiency by operating and maintaining laydown machines for various oilfield projects.
- Ensured compliance with industry regulations and company policies through diligent attention to detail while operating machinery.
- Collaborated with team members to efficiently complete tasks within deadlines.
- Coordinated with other personnel to complete jobs on time and within specifications.
- Maintained a safe work environment through adherence to safety protocols and proper equipment handling.
- Operated heavy machinery with precision, ensuring accurate placement of materials according to specifications.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Tow Truck Operator
Big Sky Towing, LLC.
04.2021 - 02.2022
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Delivered exceptional tow truck service across region and liaised with local authorities.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Conducted efficient cargo transfers to maintain route schedules.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated leadership skills in managing projects from concept to completion.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Boosted team performance by moving materials with forklifts, cranes, and other equipment.
- Assisted in inventory management, tracking equipment usage and supplies needed for daily operations in the tow yard facility.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Ensured vehicle safety and compliance with regulations through diligent inspections and routine maintenance of tow trucks.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed routine maintenance on truck to keep in working order.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
Gas Station Manager
Boyd's Diesel Gas
08.2019 - 04.2021
- Developed promotional strategies that successfully attracted new customers and increased sales revenue.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Enhanced customer satisfaction by implementing efficient service protocols and staff training.
- Evaluated sales data to identify trends and adjust product offerings accordingly, driving continuous improvement in revenues.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Reported issues to higher management with great detail.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Provided professional services and support in a dynamic work environment.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
K-12 Online Public School
Texas05.2021
Skills
- Hand-Eye Coordination
- Safety Protocols Adherence
- Materials Loading
- Heavy machinery expertise
- Heavy Equipment Handling
- Machine Operation
- Safety understanding
- Machine operation expertise
- Equipment safety
- Basic maintenance
- Equipment Inspection
- Self-Directed
- Multitasking
- Basic Math
- Customer Relations
- Microsoft Word
- Excellent Communication
- Organizational Skills
- Friendly, Positive Attitude
- Active Listening
- Verbal Communication
- Interpersonal Communication
Timeline
Lay Down Machine Operator
VIVA
02.2022 - Current
Tow Truck Operator
Big Sky Towing, LLC.
04.2021 - 02.2022
Gas Station Manager
Boyd's Diesel Gas
08.2019 - 04.2021
High School Diploma -
K-12 Online Public School