Deven Durham
Liberty,KY
Summary
Dynamic distiller with proven expertise at Garrard County Distilling Company, specializing in quality control and process supervision. Recognized for enhancing product quality through meticulous attention to detail and effective team collaboration. Skilled in distillation techniques and committed to maintaining safety protocols, driving operational excellence in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Distiller
Garrard County Distilling Company
11.2023 - 10.2024
- Stayed current on industry trends and best practices through continuous professional development activities.
- Developed strong relationships with suppliers to ensure timely delivery of essential materials at competitive prices.
- Conducted regular equipment maintenance to ensure smooth operation and minimize downtime.
- Supervised processes and operations involved to deliver spirits from raw material to bottle.
- Tasted spirits, conducted evaluations and recommended treatments and blending changes to improve quality.
- Participated in quality control efforts by testing samples throughout the production process.
- Collaborated with team members to achieve production goals and maintain high-quality standards for finished products.
- Wrote work orders and directed plant operations to receive raw materials and produce branded spirits.
- Assisted in new product development, testing various ingredients and refining recipes for optimal results.
- Ensured product consistency by strictly adhering to established recipes and production guidelines.
- Implemented safety protocols within the distillery, reducing workplace accidents and promoting a safe working environment.
- Took samples every to compare quality with specifications.
Machinest
Parker-Hannifin Control Systems
10.2022 - 11.2023
- Inspected completed parts to verify compliance with specifications and quality standards.
- Utilized micrometers and calipers to measure and verify precise tolerances.
- Operated drill presses, lathes and milling machines to produce required parts.
- Manually set up machinery, lathes, and grinders.
- Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
- Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
- Used CNC and manual equipment to perform both initial and final machining.
- Adjusted machine settings to reduce waste and improve efficiency.
- Worked with team members to improve production processes and procedures.
- Studied daily work instruction, sketches, drawings, blueprints, and manuals to determine dimensions and tolerances accurately.
- Optimized tooling performance through regular inspection, cleaning, sharpening or replacing worn tools as needed.
- Achieved tight tolerances by carefully calibrating machines before beginning each job.
Operator
Engineered Plastic Components Inc.
05.2022 - 10.2022
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Conducted preventative maintenance on equipment to reduce repair costs.
Customer Service Representative
Fivestar
07.2020 - 04.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Boosted team morale by consistently recognizing colleagues' contributions and achievements.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
Education
High School Diploma -
Casey County High School
Liberty, KY05.2022
Skills
- Equipment maintenance
- Quality control
- Process supervision
- Distillation techniques
- Safety protocols
- Welding certification
- Electrical certification
- Mechanical troubleshooting
- Team collaboration
- Data analysis
- Health and safety
- Production planning
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Team building
- Forklift operation
Certification
Welding certification
Electrical certification
Machining certification
Timeline
Distiller
Garrard County Distilling Company
11.2023 - 10.2024
Machinest
Parker-Hannifin Control Systems
10.2022 - 11.2023
Operator
Engineered Plastic Components Inc.
05.2022 - 10.2022
Customer Service Representative
Fivestar
07.2020 - 04.2022
High School Diploma -
Casey County High School
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