Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Deven Goulette

Avondale,AZ

Summary

Sales Associate with four years at TractorSupply, excelling in customer service and inventory tracking. Proven ability to build loyalty through effective problem-solving and engaging merchandise displays. Recognized for maintaining a calm demeanor in high-volume environments while accurately processing transactions and managing returns. Committed to enhancing customer experiences and driving repeat business.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

Ken Muntz
10.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Throughout the four years working there I had to handle cash counting and transactions.
  • Built relationships with repeat customers to encourage repeat business.
  • Managed returns, exchanges and refunds when necessary.
  • Maintained calm demeanor and professionally managed issues in a busy, High volume store.

Sales Associate

Todd Ballensky
06.2021 - 09.2024
  • Assisted customers locating products and checked store system stock for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with regular visitors to the store to build loyalty and encourage repeat visits.
  • Accurately processed POS transactions,handled returns regularly.
  • Assisted customers in understanding what products were necessary for the task at hand.
  • Regularly refilled customer and work propane tanks.

Intern

Mark French
05.2019 - 11.2019
  • Used the organizational method called SCRUM to complete tasks in a group environment
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Analyzed problems and worked with teams to develop solutions.
  • Developed organizational skills through managing multiple tasks simultaneously as needed.
  • Participated in workshops and presentations related to projects to gain knowledge and understanding with my team.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Prepared comprehensive reports summarizing data analysis findings, informing key decisions based on noticeable trends in data.

Education

Hope HighSchool
7620 W Lower Buckeye Rd #104, Phoenix, AZ 85043
05.2019

Skills

  • Problem-solving skills
  • Customer service
  • Time management
  • Listening skills
  • Goal oriented
  • Customer needs assessment
  • Inventory tracking
  • Merchandise display
  • Order processing

Certification

Propane certified


Forklift Certified


SCRUM Certified

Timeline

Sales Associate

Ken Muntz
10.2024 - Current

Sales Associate

Todd Ballensky
06.2021 - 09.2024

Intern

Mark French
05.2019 - 11.2019

Hope HighSchool

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Deven Goulette