Deven Shaffer
Graham,WA
Summary
Proven leader in high-volume dining environments, adept at Operations Management and fostering Team Management, significantly enhancing kitchen efficiency and staff performance at Red Robin. Specializes in Food Safety Compliance and excels in creating positive workspaces, with a track record of improving service quality and reducing food costs.
Overview
6
6
years of professional experience
Work History
Kitchen Supervisor
Red Robin
03.2021 - 01.2024
- grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
Kitchen Hand
Boeing
06.2022 - 06.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Server
Sharis
05.2018 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Fire Science - Fire Fighter
Bates Technical College
Tacoma, WA06.2018
Skills
- Inventory Control
- Operations Management
- Staff Training
- Food presentation
- Team Management
- Cost Control
- Food safety understanding
- High-volume dining
- Catering Oversight
- Customer Service
- Safety Training
- Worker Training
- Food Safety Compliance
- Sanitizing understanding
- Food plating and presentation
- Kitchen staff coordination
Accomplishments
Employee of the month for November Electronics Department Fred Meyer (Black Friday) 2017
HOH (heart of house) warrior for Red Robin kitchen 2022-2024 Des Moines, Renton, Federal Way locations
Fedex office Trainer for locations in Camarillo, Thousand Oaks, Augora Hills (CA) 2019-2020
Additional Information
Customer representative experience for the following companies. Fred Meyer, FedEx, and Boeing
Timeline
Kitchen Hand
Boeing
06.2022 - 06.2023
Kitchen Supervisor
Red Robin
03.2021 - 01.2024
Server
Sharis
05.2018 - 06.2023
Fire Science - Fire Fighter
Bates Technical College
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