Devendra Ghatpande
Alpharetta,GA
Summary
Methodical Product Owner with a meticulous and disciplined approach to gathering and understanding requirements, breaking down specifications and working alongside different departments to develop high-quality products. Tactical planner and complex problem-solver with experience in business analysis.
Over 15 years of experience have honed my skills in stakeholder management, project on-boarding, and Scrum methodologies, ensuring seamless integration and implementation of APIs that bolster both our technical and strategic landscapes
Overview
17
17
years of professional experience
Work History
Product Owner
Truist Bank
Atlanta, GA
01.2010 - 05.2024
- Conducted thorough analysis of business processes and data flows to determine the optimal scope and functionality of APIs, balancing requirements for flexibility, scalability, and security.
- Defined and implemented robust exception handling requirements for API development projects, ensuring reliable and predictable behavior under various error conditions.
- Implemented project intake process by facilitating effective assessment and improved cross-stream collaboration and resource planning utilization, increasing workflow efficiency by 95%.
- Implemented a structured refinement process, resulting in 90% improvement in team productivity and 98% reduction in development rework.
- Drafted a requirement questionnaire tailored for consumer use, facilitating the seamless implementation of API proxies.
- Led user story refinement sessions with cross-functional teams to clarify requirements and align with project goals.
- Collaborated closely with stakeholders to prioritize backlog items based on business value, technical feasibility, and customer needs.
- Elicited and documented user stories using Agile best practices, ensuring they were actionable, testable, and well-defined.
- Defined clear acceptance criteria for each user story to guide development and testing efforts.
- Conducted regular backlog grooming sessions to review and prioritize user stories and features.
- Translated functional requirements and use cases into detailed sequence diagrams, depicting the sequence of actions and communication patterns between clients, APIs, and back-end services.
- Mentored team members on Agile principles, user story writing techniques, and refinement best practices
Sr. Business System Analyst
TSYS
Alpharetta, GA
05.2008 - 12.2009
- Documented requirements using industry-standard techniques such as use cases, user stories, and requirements traceability matrices, ensuring clarity, completeness, and alignment with stakeholder needs.
- Facilitated collaboration and communication among stakeholders throughout the requirement elicitation process, fostering a shared understanding of project objectives and requirements.
- Employed swim lane diagrams to construct thorough current-state business process models, adeptly capturing end-to-end process flows and cross-functional interactions.
- Documented user interface requirements and created screen mock-ups.
- Facilitated a use case walk-through session involving both business and development teams.
Sr. Business System Analyst
ChoicePoint
Atlanta, GA
10.2007 - 05.2008
- Collaborated with stakeholders to identify and designate product champions who advocated for the success and adoption of the project.
- Analyzed system events and defined appropriate responses to ensure seamless functionality and user experience.
- Contributed to the development of use cases and scenarios to illustrate how different user classes would interact with the system.
- Prioritized requirements based on importance, urgency, and feasibility, ensuring resources were allocated effectively.
- Documented gathered requirements in a clear and structured manner to guide the development and implementation process.
Business Systems Analyst
National City Bank
Cleveland, OH
04.2007 - 10.2007
- Conducted requirement gathering sessions with business users and stakeholders, ensuring alignment of project goals with user needs.
- Documented functional and non-functional requirements using Rational Requisite Pro, maintaining clear and detailed documentation for project stakeholders.
- Analyzed and scored vendor RFP responses, providing recommendations for vendor selection based on project requirements.
- Rated each candidate package based on how well it satisfied project requirements, ensuring alignment with project goals and objectives.
- Identified interface requirements for data migration from various systems, ensuring seamless integration and data integrity.
- Performed data analysis and created data mapping documents for data migration, ensuring accurate and efficient transfer of data between systems.
Education
Bachelor of Science - Mechanical Engineering Technology
Southern Polytechnic State University
Marietta, GASkills
- Agile methodologies (SAFe)
- Cross-functional collaboration
- User story refinement
- Backlog grooming and prioritization
- Requirements elicitation and analysis
- Stakeholder management
- Communication and facilitation
- Team mentoring and coaching
References
References available upon request.
Timeline
Product Owner
Truist Bank
01.2010 - 05.2024
Sr. Business System Analyst
TSYS
05.2008 - 12.2009
Sr. Business System Analyst
ChoicePoint
10.2007 - 05.2008
Business Systems Analyst
National City Bank
04.2007 - 10.2007
Bachelor of Science - Mechanical Engineering Technology
Southern Polytechnic State University