Motivated and customer-focused real estate sales agent with over 15 years of experience in residential and commercial property sales. Committed to providing exceptional customer service, Skilled in building client relationships, negotiating successful deals, and utilizing market insights to drive sales. Seeking to leverage my expertise in real estate transactions, strong communication skills, and innovative marketing strategies to contribute to the company's growth and success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Agent
Weichert Realtors Quality Homes
Baldwin, New York
08.2009 - 03.2021
Develop and maintain relationships with clients to identify their real estate needs and preferences.
Provide guidance and expertise to clients throughout the buying and selling process
Conduct property showings, negotiations, and contract signing on behalf of clients
Conduct market research and analysis to determine the best pricing strategies for properties
Develop and execute marketing plans to promote properties and generate leads
Stay up-to-date on industry trends, legal requirements, and market conditions to provide informed advice to clients
Maintain accurate and up-to-date records of all transactions, client interactions and market data
Collaborate with other professionals, such as appraisers, inspectors and mortgage brokers to ensure smooth and successful transactions
Continually develop and refine sales skills and knowledge through ongoing training and professional development opportunities
Provide exceptional customer service to ensure a positive and memorable experience for clients
Licensed Notary Public
Weichert Realtors Quality Homes
Baldwin, New York
08.2009 - 03.2021
Verify the identity of individuals signing legal documents, including deeds, contracts, and affidavits
Administer oaths and affirmations as required by law
Witness and certify signatures on legal documents, ensuring that they are properly executed and recorded
Verify that documents are complete, accurate and free from errors before notarizing them
Maintain accurate and organized records of notarized documents and transactions
Stay up-to-date on changes to notary laws and regulations to ensure compliance
Provide exceptional customer service to clients, explaining the purpose and significance of notarized documents and answering any questions that they might have
Handle confidential information and sensitive documents with discretion and professionalism
Work with attorneys, real estate professionals and other legal professionals to provide notary services as needed
I-Call Coordinator
Weichert Realtors Quality Homes
Baldwin, New York
08.2009 - 03.2021
Manage and oversee a team of real estate agents responsible for making cold calls and generating leads
Develop and implement call scripts and training programs to ensure consistency and effectiveness in lead generation efforts
Monitor and track call metrics and performance indicators to identify areas for improvement and implement solutions to increase productivity and lead conversion rates
Provide ongoing coaching and feedback to agents to improve their call skills and achieve individual team goals
Collaborate with marketing and sales teams to develop and execute lead generation campaigns and strategies
Use customer relationship management (CRM) software to track leads and manage follow-up activities
Ensure compliance with all applicable laws and regulations related to cold calling and lead generation activities
Continually research and stay up-to-date on industry trends and best practices related to lead generation and customer management
Maintain accurate and organized records of all call activity and lead data
Provide exceptional customer service to leads and prospects, answering questions and addressing concerns in a timely and professional manner
Certified Property Manager
Weichert Realtors Quality Homes
Baldwin, New York
08.2009 - 03.2021
Oversee and manage day-to-day operations of multiple properties, including maintenance, repairs and rent collection
Communicate with tenants, property owners and contractors to address concerns and resolve issues
Conduct regular property inspections to ensure compliance with local and state regulations and to identify areas for improvement
Develop and manage budgets for each property, including forecasting and reporting on income and expenses
Negotiate and execute contracts with vendors and service providers, ensuring quality and timely completion of work
Develop and implement marketing strategies to attract and retain tenants, including creating and distributing promotional materials and managing online listings
Maintain accurate and organized records of leases, rent payments and property expenses
Stay up-to-date on industry trends and changes to regulations to ensure compliance and to identify opportunities for improvement
Provide exceptional customer service to tenants and property owners, addressing concerns and resolving issues in a timely and professional manner
Education
General Studies
Harry S Truman High School
Bronx, NY
06-1990
Skills
Communication Skills: Clear and effective communication with clients, colleagues, and other stakeholders
Negotiation Skills: Ability to negotiate favorable terms and prices for clients
Market Knowledge: In-depth understanding of local real estate markets and trends
Customer Service: Commitment to providing exceptional service and building lasting client relationships
Marketing Skills: Proficiency in using various marketing strategies, including digital marketing and social media, to promote listings
Networking: Ability to build and maintain a network of contacts, including potential clients, other agents, and industry professionals
Problem-Solving: Quickly and effectively addressing and resolving issues that arise during transactions
Attention to Detail: Meticulous attention to detail in contracts, property listings, and all aspects of transactions
Time Management: Efficiently managing time and prioritizing tasks to handle multiple clients and properties simultaneously
Sales Skills: Strong ability to sell properties and close deals
Technical Skills: Familiarity with real estate software, MLS databases, and other tech tools
Financial Acumen: Understanding of financial aspects of transactions, including mortgages, pricing strategies, and investment properties
Legal Knowledge: Basic understanding of real estate laws, contracts, and regulations
Adaptability: Ability to adapt to changing market conditions and client needs
Ethical Practices: Commitment to ethical standards and professional conduct