Accomplished professional with a proven track record in transportation and project coordination, notably with Clean Harbors/HPC Industrials. Expert in safety management and customer service, I enhanced operational efficiency and client satisfaction. Skilled in problem-solving and communication, my leadership significantly contributed to project success and safety improvements.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Driver/ Equipment Operator
Clean Harbors/ HPC Industrials
11.2022 - 12.2023
Transported and Operated pigging equipment to and from the oil refineries across the country depending on contract location.
Displayed and maintained a professionally high level of customer service.
Traveled to different branches around the country to assist with driver or technician needs at various customer sites.
Worked and operated in Industrial and Environmental settings
Transported a variety of Hazardous Chemicals.
Followed all relevant traffic laws and safety regulations.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Communicated with customers to provide delivery updates and confirm delivery locations.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Drove safely in various weather and road conditions to avoid accidents.
Truck Driver
WERNER ENTERPRISE INC
08.2022 - 11.2022
Transported loaded and unloaded trailers to various customer sites across the country in the drop and hook format
Transported and hand-unloaded merchandise to various customers stores within the Dollar Tree organization.
Displayed a professionally high level of customer service
Sign-off on and document shipping and receiving documents
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
Construction Project Coordinator
Trinity Homes LLC
01.2019 - 08.2022
Increased efficiency of on-site operations by implementing standardized processes for task management and documentation procedures.
Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
Contributed to successful project outcomes by effectively managing risks through proactive planning and mitigation strategies.
Fostered positive relationships with clients through clear communication, timely updates, and professionalism during all stages of the project lifecycle.
Consulted with clients to define objectives and develop scopes.
Resolved issues swiftly through effective problem-solving skills, minimizing delays in project completion times.
Held construction progress and regular status meetings with project team.