Deverly Cabrera Monge
Cortlandt Manor,NY
Summary
Ambitious student pursuing a degree in Nursing. Skilled in empathy and communication in healthcare settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant: Pediatric Orthopedic Department
Westchester Medical Center Health Network
Valhalla, NY
03.2025 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Interviewed and engaged patients to obtain medical history, chief complaints and medical intake.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Manage and process X-ray orders for pediatric orthopedic surgeons at Middletown and Valhalla locations, providing efficient support for a high patient volume of 27-29 consultations daily, including a surgeon with a particularly demanding schedule.
- Manage communications for pediatric orthopedic surgeons and provide coverage for colleagues’ messages during absences.
- Facilitate the transmission of critical documents, including physical therapy plans of care and occupational/physical therapy scripts, to patients and therapy offices via fax and mail. Ensure the prompt delivery of FMLA paperwork to providers and patients, utilizing appropriate channels to maintain compliance and efficiency.
- Coordinate the rescheduling of patients in response to last-minute surgery notifications, efficiently accommodating appointments to the schedules of alternative providers, such as the physician assistant, particularly during emergent situations.
- Room patients for the physician assistant, who operates without a medical assistant, while efficiently faxing requested documents to the designated number and confirming successful transmission by scanning the fax confirmation into the patient’s chart. Patients are informed of the completion of their requests, and the appropriate destination for faxing or mailing is verified.
Medical Assistant
Sun River Health
Peekskill, NY
05.2022 - 01.2024
- Mentored new medical assistants on patient intake procedures, leading to significantly reduced wait times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Performed basic laboratory tests such as urinalysis and blood glucose levels.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Cleaned and maintained medical equipment following procedures and standards.
- Positioned patients properly during examination or treatment for comfort and safety.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Organized patient charts before each day's clinic sessions began.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Performed electrocardiograms (EKGs) on patients, including electrode placement and patient preparation in a clinical setting.
- Performed regular inventory audits of laboratory supplies, ensuring accurate stock levels, and proactively managed the ordering process to maintain optimal supply availability.
- Facilitated communication between patients and healthcare providers, ensuring accuracy and cultural sensitivity.
- Provided real-time interpretation and support during telehealth sessions to enhance patient care and understanding.
- Collaborated with the Women’s Health team during staffing shortages, fulfilling medical assistant responsibilities and delivering Spanish-English interpretation to enhance patient-provider interactions.
Medical Assistant
Open Door Community Health Centers
Ossining, NY
08.2021 - 02.2022
- Assisted in scheduling appointments, verifying insurance coverage, and collecting payments.
- Performed various clerical duties such as filing paperwork, faxing documents, photocopying records.
- Collaborated with other healthcare professionals to ensure continuity of care for patients.
- Prepared examination rooms with necessary supplies and instruments.
- Provided support to physicians during examinations and procedures.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Collected samples from patients for laboratory testing purposes.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assisted with administrative tasks, including scheduling appointments, managing patient records, and handling correspondence, while also supporting clinical staff with patient intake, vital signs, and preparation for procedures.
- Updated and maintained databases with current information.
- Assisted with patient requests and answered questions to improve satisfaction.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to patients in-person or through phone conversations.
Concierge
North Westchester Restorative Therapy & Nursing Center
Mohegan Lake, NY
12.2019 - 05.2020
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Prepared invoices for guests, delivering to rooms on day of check-out and answering follow-up questions.
- Improved operations by working with team members and medical staff to find workable solutions.
- Assisted with patient care and helped deliver their needs.
- Directed patient concerns to appropriate staff.
- Responded promptly to all residents while maintaining a friendly demeanor.
- Maintained confidentiality of patient information.
- Routinely transported residents to dining rooms, therapy rooms, and other designated areas within the facility.
- Efficiently managed resident call bells, providing timely assistance and addressing concerns.
- Assisted with setup and cleanup for resident activities, ensuring a smooth and enjoyable experience.
- Engaged residents in social games and group discussions during scheduled activity periods.
- Provided one-on-one support to residents during events to ensure their comfort and participation.
Education
Associate of Applied Science - Nursing RN
Westchester Community College
Valhalla, NY06-2028
Medical Assistant Certification -
Putnam Northern Westchester Boces
Yorktown Heights, NY06.2020
High School Diploma -
Walter Panas High School
Cortlandt Manor, NY06.2020
Skills
- Reliable and punctual
- Active listener
- Collaborative Mindset
- Excellent communication skills
- HIPAA compliance
- Fluent in Spanish
- Electrocardiography (EKG)
- Honest worker
- Sterile technique
- Motivated, good work ethic
- Able to adapt quickly
- Compassionate
- CPR Certified
- Specimen labeling
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Infection control procedures
- Proficient in medical terminology and interpretation techniques
Certification
- CPR Certification - American Heart Association. Date Issued: 08/15/2023
- Naloxone Training Certificate of Completion - Sun River Health. Date Issued: 7/14/2023.
- Medical Interpreter Training Certificate of Completion - Sun River Health. Date Issued: 12/20/2022.
- OSHA 10-Hour General Industry (Healthcare) Course - (CareerSafe). Date Issued: June 05, 2020
References
References available upon request.
Timeline
Medical Assistant: Pediatric Orthopedic Department
Westchester Medical Center Health Network
03.2025 - Current
Medical Assistant
Sun River Health
05.2022 - 01.2024
Medical Assistant
Open Door Community Health Centers
08.2021 - 02.2022
Concierge
North Westchester Restorative Therapy & Nursing Center
12.2019 - 05.2020
Medical Assistant Certification -
Putnam Northern Westchester Boces
High School Diploma -
Walter Panas High School
Associate of Applied Science - Nursing RN
Westchester Community College
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