Summary
Overview
Work History
Education
Skills
Certification
Awards
Work Authorization
Address
Email
Contact #
Timeline
Generic

DEVESH KUMAR SHARMA

Summary

Experienced Program Manager with17 years of experience in Banking, Financial and transportation technology industries, versatile teams and delivering industry leading data-driven solutions and strategies. Proven track record in creating innovative analytical solutions helping business in financial decision making, customer classification, acquisition and management and Operational Work. Experienced in providing business insights from data building optimal strategies to support business decision making. Track record of successfully managing diverse teams of highly skilled individuals, as well as coordinating cross-functional and off-shore teams throughout project or program implementation.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Innovative and goal-oriented Management professional committed to Improve Team performance, motivate team contributors. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Automation and implementation of new technologies.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Program Manager

Tata Consultancy Services USA
08.2016 - Current
  • Define, Develop and Oversee program management plan and timelines with periodic risk assessment and timeline tracking
  • Provide periodic updates to CIO & Senior Management on progress and health of program / relationship
  • Handle multiple ongoing projects to ensure overall program objective is achieved and any interaction within the projects are taken care for smooth work
  • Setup and supervision of POC team in collaboration with business LOBs to ensure solutions provided remain up to industry standard
  • Lead and design IT portfolio for multiple acquisitions done by the customer
  • Managing Resourcing, Recruitment (working with RMG) and forecasting future needs for program implementation
  • Managing Changes and budgeting needs to ensuring proper program delivery
  • Handling contracts, RFPs and ensure that resourcing remains as per the need
  • Documentation, tracking and implementation of lessons learned identified by project retrospective at both project and program level
  • Leading initiative to implement AI & ML to solve business problems of categorizing customers to identify and minimize delinquencies
  • Proven track record with over15% increase in revenue- YOY for last3 years

Technical Project Manager

Tata Consultancy Services
05.2015 - 07.2016
  • Facilitated Client IT managers to conduct architectural pre-deployment reviews, design reviews & technical feasibility discussion for various BI projects to implement standard design & reusability
  • Worked through Agile methodology to deliver multiple simplification projects (eg Billing Simplification) and lead various POCs/Projects for customer helping in identifying correct shop for repairs and optimal route for railcar movement using, Spotfire, Tableau (geospatial data), SAS and IBM CDC solutions improving cost savings by20% and effort reduction by25%
  • Worked with customer's Risk Management Team to set foundation of MDM and data Lineage for multiple business LOBs using Informatica MDM
  • Lead of Ideation drive with customer CIO/Project Managers, working to present and prioritize cross team/technology ideas
  • Tracking and summarizing benefits and milestones
  • Lead a team of Business Intelligence Engineers to develop analytical and reporting solutions for various business portfolios - Operations, Tax, Finance, Risk etc
  • Reporting is managed via Business Objects while Dashboarding tools include Tibco Spotfire, Power BI etc
  • Meeting with business on a regular basis to understand data problem areas and reporting needs and work with the team on designing solutions, effort estimation and providing timelines to address them
  • Lead POCs with new technologies to ensure that solutions provided as up to industry standards (eg Embedded Reporting, Address Real Time data needs etc)
  • Provide oversight on data modeling of new data needs, integrate acquired data with existing data sets ensuring all data related standards and governance rules are taken care of
  • Lead all the technology upgrade activities to ensure application compliance is maintained and risks are mitigated throughout the BI technology stack
  • Facilitated movement of on-premise BI applications to AWS cloud platform and also identifying cloud native solutions as well as using existing applications on AWS Cloud
  • (Lift-shift)
  • Present status of ongoing projects, highlighting risk and plan to mitigate the same moving forward
  • Work with different stakeholders and business groups on prioritization of tasks and activities involving reporting and Analytics team
  • Working with business to migrate existing Spotfire dashboards to Power BI Dashboards and leveraging advantages to Power BI
  • Work with Business and IT to create an embedded reporting solution which can be used as plug and play for reporting inside other business applications reducing development time by40% and cost by25%
  • Led effort to identify and suggest cost effective solution needed for geospatial data and reporting needs of customer
  • Ability to capture and use the geospatial information improved cycle time of opportunity closer by25%
  • Lead core group of Customers team and IT Leads to ensure how mandatory compliance of railcar industry as well as necessary safety standards are implemented to ensure proper business operation
  • Present Monthly reports to CIO showcasing multiple performance metrics, areas of improvement, stats and future pipeline
  • Performed multiple POCs including database comparisons and big data solutions using Teradata Vantage
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
  • Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
  • Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.

Project Leader Enhancements and Support

Tata Consultancy Services
01.2010 - 05.2015
  • Drove process improvement and quality control improvements leading to improvements in quality scores within a short period of time
  • This increased customer confidence
  • Led group of developers for reporting solutions for HR application, Auditing , Financial analysis, and Asset management and other business portfolios
  • With focus on customer satisfaction on data reliability, designed and recommended Business Objects common dimension approach to standardize object definitions across business
  • Designed training programs for business users to facilitate them in creating improved trend analysis reporting by leveraging business intelligence features like Slice-Dice, Drill Filters, Hierarchies and Universe & Report linking
  • Lead initiative with business and IT managers to load and capture unstructured data and perform predictive Analytics on the same using Spotfire and Teradata functions
  • Worked with business to showcase railcar movement and tracking using Tableau and SAP Business Objects
  • Moved twice to Customer location Chicago, USA to handle time-bounded high risk projects, worked directly with CIO to complete them on time - first time right

Consultant/Database Administrator

Tata Consultancy Services
03.2007 - 01.2010
  • Part of TCS COE - Implementing new technologies and performing POC to showcase usage, benefits and limitations
  • Created Roles / Profiles on Teradata database, providing security to the data accessed and performing performance tuning activities by creating partitioning and other database optimization techniques
  • Developed Reporting solution for GL accounting reconciliation using SQL, BO and Oracle Financials resulting in savings of over $1MM for business
  • Performed Database upgrade of Teradata and upgrade of Informatica Power center (9.1)
  • Led the design & implementation of security architecture to prevent misuse of critical payroll information and developed reporting solutions on the same
  • Implementation of IBM Change Data Capture to facilitate Realtime reporting (6.1)

Education

Senior Secondary (12th) -

N.E.Railway Senior Secondary School(CBSE)

Secondary (10th) - undefined

N.E.Railway Senior Secondary School(CBSE)

Bachelor of Engineering - Electrical Engineering

Mandan Mohan Malviya Govt. Engineering College
India
07.2006

Skills

  • Project Management: - JIRA, Confluence, Agile Methodology, MS Project, Excel, SharePoint, MS Word, ALM etc
  • Cloud Technologies: S3, AWS Redshift, RDS, AWS Glue
  • Tools: Business Objects, Teradata, Netezza, Informatica, Spotfire, Tibco Jasper Report Server, Power BI, Tableau and other BI and Visualization tools
  • Languages/Scripting: SQL, Python, R, Unix Shell scripting
  • Detail-oriented
  • Project management
  • Problem-solving
  • Strategic planning
  • Process improvement
  • Team leadership and direction

Certification

  • Teradata Certified Professional -2007
  • Six Sigma - Green Belt Certified -2007
  • Professional Scrum Master I – certified -2019
  • Azure Fundamentals AZ-900 -2022
  • Azure AI Fundamentals - AI-900 -2023
  • AWS Certified Solution Architect - Associate (AWS) -2024
  • Project Management - TCS certification

Awards

Enterprise BI Award by TDWI (The Data Warehousing Institute) –2008, Certificate of excellence for MF&ES reporting tool –2010, Implementation of In database Analytic for SAS team and performance optimization –2011, Client CIO award for “Sustainability” -2013, Client CIO award for “Growth”,2014, Jupiter Project , Customer Award for exceptional performance -2017, BMO Team Award for successful completion of Jupiter Project (acquisition of GE Transport) -2017, BMO Team Award for successful migration of Bank of the West (acquisition of BOTW) -2022

Work Authorization

US Permanent Resident (Green Card)

Address

1898 Baldwin Way , Bolingbrook , IL -60490

Email

deveshsharmaanalytics@gmail.com

Contact #

+1312-866-3609

Timeline

Program Manager

Tata Consultancy Services USA
08.2016 - Current

Technical Project Manager

Tata Consultancy Services
05.2015 - 07.2016

Project Leader Enhancements and Support

Tata Consultancy Services
01.2010 - 05.2015

Consultant/Database Administrator

Tata Consultancy Services
03.2007 - 01.2010

Secondary (10th) - undefined

N.E.Railway Senior Secondary School(CBSE)

Senior Secondary (12th) -

N.E.Railway Senior Secondary School(CBSE)

Bachelor of Engineering - Electrical Engineering

Mandan Mohan Malviya Govt. Engineering College

Similar Profiles

CREATE PROFILE
DEVESH KUMAR SHARMA