Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Devi Ambala

Student And Full-time Barista
Redmond,Washington

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Possessing exceptional organizational, communication, and problem-solving skills, adept at leading teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Lead Barista

Mercurys Coffee
10.2022 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching with conflict resolution amongst staff.
    Assessing progress while Directing and leading a team of 2-6 Baristas at a time.
    Understanding motivations while learning the importance of coaching and developing a team.
    Promoted additional items with beverages, increasing store sales.
    Consistently maintained clean and organized workspace, adhering to health and safety regulations.
    Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
    Managing customer expectations through Resolving customer complaints and paying high attention to detail
    Monitoring all food safety and sanitization standards
    Optimized workflow processes for faster order completion, decreasing wait times for customers.

Early Learning Assistant

Kumon Learning Center
05.2022 - 07.2022
  • Monitored progress of students and adjusted instructional strategies to meet specific needs more efficiently.
  • Supported 2-5 students with use of technology to enhance their learning.
  • Supported special needs students with appropriate accommodations, ensuring equal access to educational opportunities for all learners.
  • Managed challenging behavior effectively by establishing clear expectations, consistently enforcing consequences, and working closely with parents.
  • Led small group sessions to help students review and practice concepts.

Education

Associate of Arts And Sciences - Science, Technology, And Society

Bellevue College
Bellevue, WA
05.2001 -

Skills

Multitasking

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Certification

Coursera Google Project Management: Professional Certificate InTraining

Timeline

Coursera Google Project Management: Professional Certificate InTraining

03-2024

Lead Barista

Mercurys Coffee
10.2022 - Current

Early Learning Assistant

Kumon Learning Center
05.2022 - 07.2022

Associate of Arts And Sciences - Science, Technology, And Society

Bellevue College
05.2001 -

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Devi AmbalaStudent And Full-time Barista