Daniel Mahabir
Queens,New York
Summary
Successful Flight Attendant with strong dedication to safety and customer service. Smart and polished with dynamic interpersonal skills. Known for excellent service and friendly, personable attitude.
Overview
19
19
years of professional experience
Work History
Flight Attendant
Psa Airlines
Vandalia, OH
08.2024 - Current
- Provided safety instructions to passengers prior to takeoff and landing.
- Assisted passengers with stowing carry-on luggage in overhead compartments.
- Verified boarding passes and passports for all passengers.
- Greeted passengers, answered questions, and directed them to their seats.
- Delivered onboard customer service including food and beverage service.
- Monitored cabin environment throughout flight, checking seatbelts and ensuring passenger comfort.
- Responded to medical emergencies as needed during flights.
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Assisted passengers during deplaning process by providing directions or other information as requested.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
Fragrance Advisor
LVMH Fragrance Brands
New York, NY
09.2023 - 07.2024
- Assisted customers in selecting appropriate fragrances based on their individual preferences.
- Provided product knowledge and advice to customers regarding fragrance products.
- Demonstrated how to use fragrances correctly, including application techniques.
- Organized promotional events for the launch of new fragrances.
- Performed daily inventory checks to ensure shelves were adequately stocked with merchandise.
- Monitored customer feedback and relayed information to the team leader or manager.
- Greeted customers upon entering the store and provided assistance as needed.
- Responded promptly and courteously to customer inquiries about fragrance products.
- Maintained a clean, safe and organized work environment at all times.
Fragrance Specialist
DFS Group Limited, LVMH
Queens, New York
02.2018 - 09.2023
- Provided customers with product advice and recommendations based on their individual needs.
- Assisted in the development of new beauty products and services.
- Demonstrated how to apply makeup, including eyeshadow, eyeliner, mascara, blush and lipstick.
- Conducted skin analysis to provide customers with personalized skincare regimens.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
Counter Sales Manager
Pacific Gateway Concessions
Queens , NY
02.2016 - 02.2018
- Performed customer service duties such as answering phones, taking orders, and addressing customer inquiries.
- Developed strategies to increase sales of products in the store.
- Managed staff of five counter sales representatives, providing guidance and support.
- Conducted performance reviews for employees and provided feedback on their progress.
- Analyzed daily sales data to identify areas of improvement and develop action plans accordingly.
- Assisted with training new counter sales personnel on product knowledge and customer service techniques.
- Maintained accurate records of all transactions including invoices, receipts, payments.
- Organized promotional events to drive traffic into the store and boost sales figures.
- Ensured compliance with all applicable laws and regulations related to retail operations.
Boutique Supervisor
International Shoppes
Queens , New York
05.2014 - 06.2016
- Supervised daily operations of boutique, including customer service, inventory management and sales.
- Assigned tasks to staff members and monitored performance in accordance with company standards.
- Ensured compliance with safety regulations and store policies.
- Organized promotional events to increase store visibility and attract customers.
- Provided feedback on employee performance and conducted regular team meetings.
- Developed strategies to maximize profits while controlling costs such as labor, supplies and inventory levels.
- Analyzed financial data to identify trends in sales, profitability and customer satisfaction.
Sales Manager
Hillside decor
Queens , New York
08.2005 - 06.2014
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Education
Bachelor of Arts - Business And Marketing
Anton De Kom University
Paramaribo08-2004
Skills
- Amenities distribution
- Passenger safety management
- Preflight briefings
- Medical intervention
- Ticket verification
- Flight safety
- Meal service
- Passenger support
- Passenger service
- FAA regulations
- Emergency response coordination
Languages
Dutch
Native/ Bilingual
Timeline
Flight Attendant
Psa Airlines
08.2024 - Current
Fragrance Advisor
LVMH Fragrance Brands
09.2023 - 07.2024
Fragrance Specialist
DFS Group Limited, LVMH
02.2018 - 09.2023
Counter Sales Manager
Pacific Gateway Concessions
02.2016 - 02.2018
Boutique Supervisor
International Shoppes
05.2014 - 06.2016
Sales Manager
Hillside decor
08.2005 - 06.2014
Bachelor of Arts - Business And Marketing
Anton De Kom University
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