Hi, I’m
Devie Purba
Business Analyst
Mesquite,NV
Summary
Highly accomplished and dedicated Business Analyst with over 25 years of proven experience delivering innovative solutions across multiple industries. Excellent reputation for project management, leadership, resolving problems and improving client satisfaction collaborating with cross-cultural teams. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any industry.
Overview
31
years of professional experience
Work History
Infinity Energy, Inc.Sacramento, CA
Business Analyst
11.2020 - 10.2022
Job overview
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Managed software developers, staffed projects and updated involved parties to enhance optimal business flow.
- Reduced product backlog by 80% in 3 months
- Improved business direction by prioritizing tasks and implementing changes based on collected feedback.
- Led process improvement and problem-solving efforts to create company policies and procedures.
- Produce data analysis metrics and developed actionable insights to improve efficiency and performance.
- Developed and controlled execution of reporting and analytics for multiple operations departments.
- Built and harmonized operations reports for team leaders, senior managers and executives, supervising automation of reports and data sources to eliminate errors while driving continuous improvement of processes.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
SKILLS+ Training InstituteBatam, Indonesia
Business Owner and Entrepreneur
03.2008 - 07.2019
Job overview
- Maintained increased revenue by 100%+ yearly by marketing and providing services to local and International Organizations including United Nations body
- Consulted with clients to assess needs and propose optimal solutions.
- Collected, analyzed and organized data in order to turn it into meaningful information that clients can use to improve and grow
- Used DOMO business cloud to produce graphs, infographics and other methods to visualize data.
- Produced training materials for clients; modules, presentations and videos
- Managed, Trained and motivated employees to perform daily business functions.
- Established realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Sekolah Benih Berani & Sekolah Sultan Agung BatamBatam, Indonesia
Principal K1-9
02.2011 - 07.2016
Job overview
- Pioneered 5 new educational institutes with average of 150% annual increase in business revenue and population of students
- Developed new academic and interscholastic programs, seeking and securing funding and tracking data related to achieve success of all programs.
- Oversaw schedule management and protocols for orientation, registration and related activities.
- Prepared school budget and submitted to school board with recommendations for hiring, capital expenditures and cost-saving initiatives.
- Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
- Cultivated positive relationships between community members, school students and teachers.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Administered personnel policies and procedures for school faculty and staff.
- Coordinated yearly operations and staff budget, tracked expenses and documented actions.
- Researched and incorporated new educational trends and instructional strategies to optimize education effectiveness.
- Facilitated continued education for teaching staff through implementation of quality curriculum training and appropriation of necessary resources.
- Supported hiring, training, and disciplinary action in compliance with legal guidelines and requirements.
- Defined and enforced student academic achievement standards in line with district goals and objectives.
- Established positive, stimulating learning environment for students and families and exciting education-focused setting for teachers.
Genggam Padi Raya Batam, Indonesia
President, Board of Directors
03.2013 - 06.2016
Job overview
- Established vision, mission, values, policies and procedures and led organization in setting short and long term goals with measurable outcomes.
- Develop and implement strategies and set overall direction of organizations' businesses and means to increase growth and expansion.
- Direct financial goals, objectives, budgets and ensure resources are properly and efficiently allocated.
- Manage and support departments to ensure continuous development and increase quality of services for stakeholders.
- Manage 52 staff, overseeing professional development, performance evaluation, disciplinary actions and compensations in accordance to government and organization's policies and procedure.
- Produce yearly scholastic activities' report, monthly financial reports and yearly business performance report.
- Develop and maintain relationships and collaboration with other organizations, industry and government officials
- Provided recommendations on board of directors on group's effectiveness, actions and future plans.
- Recruited, developed and retained excellent faculty to meet organizational goals.
PT. Semangat Anak IndonesiaJakarta, Indonesia
Operational Manager
01.2010 - 12.2011
Job overview
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Build and maintain relations with clients, partners and senior management
- Hire, train, motivate, supervise, evaluate and terminate employees
- Produce monthly financial and performance reports
Multiple National Plus SchoolsJakarta, Indonesia
Teacher
07.2003 - 06.2009
Job overview
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Planned and implemented integrated lessons to meet national standards.
Florantine, IncPasadena, CA
Human Resources Assistant
04.1997 - 04.1998
Job overview
- Worked with HR team to coordinate company events.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Maintained human resources information system and kept employee files up to date and accurate.
- Counseled managers and employees regarding company policies, procedures and workplace issues.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
Education
Utah State UniversityLogan, UT
Bachelor of Arts from Psychology
08.1997
Skills
- Business Analysis
- Data Analytics
- Forecasting and Planning
- Change Management
- Business Policies and Procedures
- Business Process Management
- Business Intelligence Systems
- Technology Architecture Analysis
- Information Security Assessment
- Project Management
- Customer Success Management
- SQL
- Agile
- Atlassian JIRA
- Atera RMM
- IT Glue
- Microsoft Office Platform including Power Automate, Power BI, Planner and SharePoint
Timeline
Business Analyst
Infinity Energy, Inc.
11.2020 - 10.2022
President, Board of Directors
Genggam Padi Raya
03.2013 - 06.2016
Principal K1-9
Sekolah Benih Berani & Sekolah Sultan Agung Batam
02.2011 - 07.2016
Operational Manager
PT. Semangat Anak Indonesia
01.2010 - 12.2011
Business Owner and Entrepreneur
SKILLS+ Training Institute
03.2008 - 07.2019
Teacher
Multiple National Plus Schools
07.2003 - 06.2009
Human Resources Assistant
Florantine, Inc
04.1997 - 04.1998
Utah State University
Bachelor of Arts from Psychology
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