Devika Jayapal

Highly accomplished Delivery Manager with 18+ years of experience leading complex, cross-functional initiatives, consistently delivering successful outcomes across diverse industries while adeptly managing , timelines, and stakeholder expectations.

As a delivery Lead for Dynamics 365 Migration Project ,Migrated core functionalities such as Event Management/Opportunity Management and associated workflows with 90% customer satisfaction within 8 months.

• Develop and implement strategic roadmaps for consumer product programs.
• Oversee multiple projects related to product lifecycle management and process improvements.
• Ensure on-time and on-budget delivery of initiatives by managing scope, resources, and risks.
• Align program objectives with business
• Develop and manage timelines, budgets, and resources to ensure program success.
• Define program goals, KPIs, and success metrics in collaboration with stakeholders.

Program Manager for a mobile application designed to enhance the user experience for contact lens users. The app includes features such as:
Lens tracking and reminders
Rewards and promotions for purchasing lenses
Eye care services and personalized tips

Responsibilities included

1. Regular monthly release of app updates with advanced features

2.Coordinating with architecture, technical, and business teams to prioritize features, address issues, and release updates.
3.Managing the technical implementation of new features and ensuring releases were on schedule.

4.Conducting regular meetings with the stakeholders to gather feedback, review progress, and ensure the app’s technical requirements were met.