Summary
Overview
Work History
Education
Skills
Linkedin Learning
Timeline
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Devika Suresh

Devika Suresh

Data Analyst , Business Analyst
MISSISSAUGA,Ontario

Summary

Recent graduate with a Post Graduate Diploma in Business Analytics, skilled in data analysis, statistical modeling, and business intelligence. Seeking a Business Analyst position to apply my expertise in translating data into actionable insights, optimizing processes, and contributing to strategic decision-making. Eager to leverage academic achievements and hands-on experience to drive business success in dynamic environments.

Overview

4
4
years of professional experience

Work History

Associate Technical Consultant

FullContact Technologies Pvt Ltd.
08.2022 - 01.2023
  • Acted as the first point of contact for technical, billing, and sales inquiries, providing prompt resolution and troubleshooting.
  • Created and maintained documentation for customers and internal teams.
  • Managed contracts post-sales and delivered services using Salesforce and internal tools.
  • Developed a solid technical understanding of FullContact API.

Data Science Research Associate

FullContact Technologies Pvt Ltd
06.2019 - 07.2022
  • Conducted in-depth research and data analysis on companies and key individuals from publicly available online sources.
  • Applied statistical techniques to interpret data and generated reports to support decision-making.
  • Verified and enriched data, ensuring accuracy and quality in millions of social media profiles.
  • Identified new opportunities and processes for system improvement and more efficient operations.

Education

Business Analytics

Lambton College At Queen’s College of Business
Mississauga,ON
08-2024

Master of Science - Statistics

Kuriakose Elias College
Kerala,India
05.2001 -

Bachelor of Science - Mathematics

SVR NSS College
Kerala, India
05.2001 -

Skills

Data analysis and reporting

Data modeling and visualization (Power BI)

SQL and database management

Programming: Python, R

Microsoft Excel and spreadsheet software

Critical thinking and problem-solving

Strong communication and interpersonal skills

Collaboration and teamwork

Project management and time prioritization

Linkedin Learning

  • Learning Excel: Data Analysis
  • Microsoft Project Quick Tips
  • Certificate of Completion - Learning Microsoft Project
  • Power BI: Dashboards for Beginners
  • Agile Testing
  • LambdaTest Software Testing Professional Certificate
  • Software Testing Tips Weekly
  • Business Analysis Foundations: Process Modeling
  • Business Process Improvement
  • Data-Driven Project Management: Project Metrics That Matter
  • Succeeding in Software Testing

Timeline

Associate Technical Consultant

FullContact Technologies Pvt Ltd.
08.2022 - 01.2023

Data Science Research Associate

FullContact Technologies Pvt Ltd
06.2019 - 07.2022

Master of Science - Statistics

Kuriakose Elias College
05.2001 -

Bachelor of Science - Mathematics

SVR NSS College
05.2001 -

Business Analytics

Lambton College At Queen’s College of Business

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Devika SureshData Analyst , Business Analyst