Devika BABU
ZEAKUS INSTITITE
ALAPPUZHA,Kerala
2
Languages
4
years of professional experience
Results-driven professional with a proven track record in client service. Skilled in problem-solving, attention to detail, and process improvement. Committed to enhancing client satisfaction and operational efficiency.
Work History
Team Leader
2 Months- Assisted in training new team members on best practices and procedures.
- Monitored team performance, providing feedback to enhance productivity.
- Implemented process improvements to streamline operations and reduce errors.
Business Development Executive
2 Months- Fostered relationships with stakeholders to support partnership initiatives and collaborations.
- Collaborated with cross-functional teams to streamline communication and project execution.
- Supported the planning and execution of outreach campaigns to increase brand awareness.
Sales Executive
5 Months- Built and maintained relationships with key clients through regular follow-ups.
- Assisted in executing sales strategies to achieve revenue goals.
- Conducted market research to identify potential leads and opportunities.
- Developed strong understanding of product offerings and customer needs.
- Provided support in preparing sales presentations and proposals for clients.
- Managed client inquiries, ensuring timely responses and solutions provided.
- Leveraged CRM software to track interactions and streamline sales processes.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
CUSTOMER RELATION OFFICER
3 Years 3 Months- Managed customer inquiries, providing timely and accurate information regarding services offered.
- Developed and maintained relationships with vendors to enhance service offerings and client satisfaction.
- Implemented process improvements that streamlined operations and increased efficiency within the team.
- Coordinated travel itineraries, ensuring seamless transitions for clients across multiple destinations.
- Led initiatives aimed at enhancing overall customer experience through innovative service solutions.
- Oversaw quality control measures to ensure compliance with organizational standards and client expectations.
Education
Bachelor of Science - Commerce
Skills
Team supervision
People management
Team motivation
Team development
Team oversight
Personnel management
Attention to detail
Client service
Complaint resolution
Relationship building
Teamwork and collaboration
Employee feedback
Languages
Malayalam
Native or Bilingual
English
Timeline
Team Leader
ZEAKUS INSTITITE
06.2026 - CurrentRead More
Business Development Executive
ZEAKUS INSTITUTE
03.2026 - 05.2026Read More
Sales Executive
NEXA SAI SERVICE
09.2025 - 02.2026Read More
CUSTOMER RELATION OFFICER
INNOVATIVE SERVICES AND TRAVELS
05.2022 - 08.2025Read More
FR.PORUKARA CMI COLLEGE OF ADVANCED STUDIES
Bachelor of Science from Commerce
Read More