Devin Alexander
Lansing,MI
Summary
Accomplished and dedicated veteran with six years of honorable service in the U.S. Army, bringing a strong history of effective management, leadership, and communication skills. Recognized for meticulous problem-solving, strategic planning, and a commitment to excellence, earning honor graduate status and academic accolades. Proven ability to deliver impactful results and eager to drive meaningful change within your company by applying my expertise and relentless drive for success.
Overview
6
6
years of professional experience
Work History
Customer Care Representative
DISA Global Solutions
06.2024 - Current
- Responsible for creating and managing client accounts and portfolios, as well as addressing client needs related to background check services
- Perform criminal background checks, education verification, and legal assistance to ensure comprehensive and accurate client reports
- Proficient in using Salesforce, Dscreen, Accio, Deverus3, Gryphon, and Microsoft Office applications to streamline operations and deliver high-quality results; consistently recognized for the ability to quickly learn and adapt to new software and systems, enhancing efficiency and productivity
- Demonstrated strong self-leadership and organizational skills, excelling in a remote work environment with minimal supervision and office structure
- Consistently exceed performance expectations, averaging 3,000 cases per quarter, four times higher than the company average of 700 cases per quarter
Automated Logistical Specialist
Army
03.2019 - 03.2025
- Estimated material, time, and staffing requirements for projects, optimizing resource allocation
- Hold a current security clearance, responsibly handling unit finances, and ordering products based on my own discretion
- Demonstrated proficiency in project management and logistics, meeting high-level demands
- Supervised and performed management or stock record/warehouse functions pertaining to receipt, storage, distribution, and issuing equipment records and parts
- Applied analysis to optimize logistics and supply chain operations, enhancing efficiency
- Performed vehicle dispatching and inspection duties, ensuring operational readiness and compliance with regulations
- Proficient in utilizing handheld devices and computer systems, such as the military system called G-Army, to efficiently perform duties and maintain accurate records in a military environment
Education
Bachelor of Science -
Central Michigan University
Mount Pleasant, MI05-2024
Logistics -
Army Logistical Corp
12.2019
Skills
- Supply chain coordination
- Inventory management
- Vehicle dispatching
- Project management
- Inventory control
- Adaptability
- Team collaboration
- Attention to detail
- Quality assurance
- Customer service
- Operational readiness
Timeline
Customer Care Representative
DISA Global Solutions
06.2024 - Current
Automated Logistical Specialist
Army
03.2019 - 03.2025
Bachelor of Science -
Central Michigan University
Logistics -
Army Logistical Corp
Similar Profiles
Karen M. SmithKaren M. Smith
Advisor, Drug & Health Services Support at DISA Global SolutionsAdvisor, Drug & Health Services Support at DISA Global Solutions
Noman KhanNoman Khan
Senior Software Engineer/ Consultant at DISA Global SolutionsSenior Software Engineer/ Consultant at DISA Global Solutions
Samantha GilbreathSamantha Gilbreath
Business Development Manager at DISA Global Solutions, Inc.Business Development Manager at DISA Global Solutions, Inc.