Focused administrator handling diverse clerical functions. Proven history managing competing priorities in fast-paced and rapidly changing environments.
Overview
21
21
years of professional experience
Work History
Administrative Coordinator
Rosito Bisani
01.2022 - 02.2023
Streamlined office operations by implementing efficient administrative processes and procedures.
Enhanced communication between departments with timely and accurate preparation of reports and documents.
Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
Maintained a well-organized filing system to ensure easy access to important records and documents.
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Maintained office calendars to track important dates and deadlines.
Maintained databases and contact lists to keep important contact information accurate and up to date.
Account Coordinator Specialist
Techni-Tool
04.2002 - 04.2006
Maintain an electronic customer/client database
Develop internal departmental procedures to improve operating efficiency
Generate account billing
Assigned tasks to coworkers within a specified region.
Enhanced client satisfaction by effectively managing multiple projects and ensuring timely delivery.
Developed strong relationships with key stakeholders, fostering trust and long-term collaboration between clients and agency partners.
Updated internal databases with account information to maintain concise, clear records.
Analyzed invoices to detect discrepancies, duplicate payments and overpayments.
Education
High School Diploma -
Norristown Area High School
Norristown, PA
06.1998
Skills
Strong organizational skills
Ability to interact favorably with supervisors and peers, as well as customers/clients
Time Management
Telephone Etiquette
Documentation and Recordkeeping Management
Customer Database Systems
File Organization
Office Equipment Operation
Qualified By
Demonstrated conscientious approach to new environments and developmental opportunities.