Summary
Overview
Work History
Education
Skills
Certification
Timeline
OTHER RELEVANT EXPERIENCE
Generic

DEVIN ARSCOTT

GARFIELD HTS.,OHIO

Summary

To work for an organization where excellent customer service is a priority. I hope to apply my current skills and experience to help improve customer loyalty, increase customer service satisfaction rates, improve customer retention, and drive successful cross-team collaboration, while also improving and learning other skills within the health care field!

Overview

7
7
years of professional experience
1
1
Certification

Work History

Data Entry Clerk

DeLong Staffing Specialists
11.2023 - Current
  • Manage data entry tasks with precision and attention to detail.
  • Ensure accuracy in processing and updating database information.
  • Accurately enter and process insurance payment data into company systems
  • Collaborate with team members to troubleshoot and resolve discrepancies
  • Maintain a high level of accuracy while meeting productivity standards

Data Management Associate

Loving Care Home Health Agency
10.2021 - 11.2023
  • Develop and maintain data management protocols to ensure data integrity and accuracy.
  • Analyze large datasets using SQL and Excel, producing actionable insights for decision making.
  • Conduct regular audits of databases to identify discrepancies and implement corrective measures.
  • Collaborate with cross-functional teams to streamline data processes and enhance operational efficiency.

Customer Service Associate

Marc’s Stores
10.2020 - 08.2021
  • Greet customers; answer their questions.
  • Provide product information.
  • Stocking shelves
  • Creating displays of merchandise
  • General cleaning tasks
  • Other duties as assigned.

Customer Service Representative/Cashier

Discount Drug Mart
09.2018 - 05.2020
  • Manage transactions with customers using cash registers.
  • Scan goods and ensure pricing is accurate.
  • Collect payments whether in cash or credit.
  • Cross-sell products and introduce new ones.
  • Resolve customer complaints, guide them, and provide relevant information.
  • Greet customers when entering or leaving the store.

Stocker/Cart Puller

Fisher Auto Parts
10.2020 - 06.2021
  • Kept the sales floor area well stocked, organized, and clean.
  • Stocked merchandise according to company planograms or displays
  • Greet customers on the sales floor, assist them in the location of merchandise or direct them to a parts specialist if hard parts are needed.
  • Keep merchandise on the display floor fronted, full, and clean on a daily basis.
  • Other duties as assigned.

Education

CompTIA A+ - Computer Support Specialist

Tri-C Cuyhoga Community College, Advanced Technology Academy
Cleveland, OH
04-2022

Diploma -

Garfield Heights High School
06-2018

Completion Of Course - Computer Networking, A+ Hardware Enginerring

Cuyahoga Valley Career Center
Cleveland, OH
06-2018

Skills

  • Communication
  • Problem Solving
  • Active Listening
  • Attention-to-Detail
  • Interpersonal Skills
  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Data accuracy
  • Customer Service-oriented
  • Fast typing speed
  • Data processing
  • Documentation
  • Organizational skills
  • Case management
  • Medical terminology understanding

Certification

ComptTIA A+

Timeline

Data Entry Clerk

DeLong Staffing Specialists
11.2023 - Current

Data Management Associate

Loving Care Home Health Agency
10.2021 - 11.2023

Customer Service Associate

Marc’s Stores
10.2020 - 08.2021

Stocker/Cart Puller

Fisher Auto Parts
10.2020 - 06.2021

Customer Service Representative/Cashier

Discount Drug Mart
09.2018 - 05.2020

CompTIA A+ - Computer Support Specialist

Tri-C Cuyhoga Community College, Advanced Technology Academy

Diploma -

Garfield Heights High School

Completion Of Course - Computer Networking, A+ Hardware Enginerring

Cuyahoga Valley Career Center

OTHER RELEVANT EXPERIENCE

  • Hostess
  • Hibachi Steakhouse
  • April 2017 – August 2018

Similar Profiles

CREATE PROFILE
DEVIN ARSCOTT