Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
14
14
years of professional experience
Work History
Bartender
Sodexo Magic-Centurion Lounge (American Express)
02.2024 - Current
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender
Levy Restaurants-MERCEDES BENZ STADIUM
07.2017 - 09.2024
Greeted guests in a timely and professional manner.
Received beverage orders from wait staff and delivered beverages to guests.
Closed out cash register and prepared cashier report.
Cleaned shelving, mixers, cups, blenders and soda guns.
Served each guest courteously, quickly and efficiently.
5 years bar back experience.
Adhered to state laws regarding alcoholic beverage service.
Bartender
Sodexo Magic-Delta Sky Club
11.2020 - 01.2024
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Kept bar presentable and well-stocked to meet customer needs.
Bartender
THE SPINNING PIE
02.2013 - 09.2020
Fast learner Liquor, beer and wine knowledge Able to bend, squat and reach [Hotsauce restaurant manager micros] POS Engaging personality Creative mixology Attending multiple customers Responsible alcohol service affiliations Strong interpersonal, written and verbal communicator great with customers.
Greeted guests in a timely and professional manner.
Waited on multiple customers at the bar and throughout the bar area.
Received beverage orders from wait staff and delivered beverages to guests.
Maintained full knowledge of beverage lists and promotions.
Carefully followed safety and sanitation policies handling food and beverages.
Poured drinks using standard pour according to specifications.
Shift Supervisor
CVS - Downtown
09.2011 - 09.2012
Management-work effectively and communicate with store management/crew supervised a staff of five assigning job appropriate job tasks, directing and following up of all activities including night audits, register audits, store inventory and customer relations issues in accordance with company policy, promote a positive shopping experience for all CVS customers and to maintain customer/patient confidentiality.
Food and Beverage Supervisor/ Operation Trainer at American Express Centurion LoungeFood and Beverage Supervisor/ Operation Trainer at American Express Centurion Lounge