Devin Bailey
Killeen,Texas
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Experienced with operational strategy, effectively overseeing large-scale projects and improving productivity. Utilizes comprehensive knowledge of resource management to achieve efficient workflow. Track record of leading high-performing teams and implementing impactful process improvements.
Offering strong foundation in analytical thinking and process improvement, eager to learn and develop within dynamic environment. Produces innovative solutions and effective strategies to enhance operational efficiency and streamline workflows. Ready to use and develop project management and problem-solving skills in Senior Operations Manager role.Overview
15
15
years of professional experience
Work History
Senior Mechanic
Amerit Fleet Solutions
10.2023 - Current
- Delivered exceptional customer service by addressing inquiries, providing accurate repair estimates, and maintaining regular communication throughout the repair process.
- Contributed to a positive team environment by offering assistance when needed and collaborating effectively with coworkers on challenging projects.
- Improved workplace safety by conducting regular equipment inspections and enforcing adherence to safety protocols.
- Resolved warranty issues promptly by coordinating with manufacturers, minimizing inconvenience to customers.
- Performed fleet maintenance services for local businesses, ensuring optimal vehicle performance and reduced operational costs for clients.
- Participated in ongoing professional development opportunities to stay current with industry trends, certifications, and best practices for continued success as a Senior Mechanic.
- Increased efficiency in maintenance procedures by implementing a streamlined workflow process for the team.
- Enhanced customer satisfaction through timely and accurate completion of repairs, resulting in positive feedback and repeat business.
- Established a reputation as a reliable Senior Mechanic known for meticulous attention to detail in all aspects of repair work performed at the facility.
Lead Technician
Swift Transportation
04.2018 - 10.2023
- Performed the removal of problematic transmissions to be repaired and all related components and performed re-installation
- Worked on engine repair of Cummins ISX turbo diesel engines in fleet and performed such repairs and replacing injection systems
- Occasionally installed GPS tracking systems into various trucks in the fleet as per company policy
- Ensured preventative maintenance checklist was performed on every truck brought into the shop area to maximize fleet efficiency and minimize future repair issues
- Repaired vehicles such as Freightliner, Kenworth, Volvo, and International; Trained employees on how to properly perform maintenance and repairs on diesel trucks
- Demonstrated further knowledge of diesel mechanics by attending to Central Texas College Diesel courses
- No problem communicating with customers, giving them confidence on my work and the work of the company with the high-ticket repairs being done on their trucks
- Ensured preventative maintenance checklist was performed on every truck brought into the shop area to maximize fleet efficiency and minimize future repair issues
- Performed disc, drum system service, suspensions, removed and replaced tires and static wheels balancing
- Experience in DOT inspection
- 608 Certified
- Used computer equipment, hand tools and technical skills to diagnose faults.
- Assigned work to junior mechanics and checked quality of all repairs.
- Contributed to budget planning efforts by providing input on expected maintenance costs and resource requirements for the upcoming fiscal year.
- Spearheaded initiatives aimed at improving overall sustainability within the department, such as recycling used oil or adopting more fuel-efficient technologies where feasible.
First-Line Supervisor
U.S. Army
01.2010 - 04.2018
- Increased the organizations operational readiness rate from75% to90% within three months
- Conducted quality assurance of maintenance work, performed increasing production by15%
- Diagnosed malfunctioning vehicle systems and completed repairs with100% satisfaction rating under short time constraints
- Supervised, trained, and managed13 diesel mechanics diagnosing, troubleshooting, and repairing charging, brake, electrical, and cooling systems of equipment
- Spearheaded initiatives aimed at enhancing overall customer experience, driving repeat business from satisfied clients.
- Optimized scheduling processes to balance workload among team members while meeting business needs.
Education
Associate of Applied Science Degree - DIESEL TECHNOLOGY
Central Texas College
Killeen, TXSkills
- KPI reporting
- Productivity improvement
- Operations management
- Strategic planning
- Cost control
EMPLOYMENT HISTORY
- Senior Mechanic U.S. Army,2010-2018
- Swift Transportation Lead Technician 2018- 2023
- Amerit Fleet Solutions 2023- present
Timeline
Senior Mechanic
Amerit Fleet Solutions
10.2023 - Current
Lead Technician
Swift Transportation
04.2018 - 10.2023
First-Line Supervisor
U.S. Army
01.2010 - 04.2018
Associate of Applied Science Degree - DIESEL TECHNOLOGY
Central Texas College
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