Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Devin Bakke

Middleton

Summary

Dynamic professional with extensive experience as a Union Steward at UPS, excelling in conflict resolution and negotiation. Proven track record in case management and crisis intervention, effectively representing employees and enhancing workplace communication. Skilled in data analysis and team building, fostering a collaborative environment to drive organizational success.

Overview

8
8
years of professional experience

Work History

Union Steward

UPS
Madison
03.2023 - Current
  • Resolved conflicts between union members and management through mediation sessions.
  • Assisted union members in filing grievances and preparing for hearings.
  • Represented individual employees at arbitration proceedings when required.
  • Conducted investigations into workplace complaints of unfair treatment or safety issues.
  • Managed communication between the employer and union representatives during contract negotiations.
  • Conducted training sessions for new hires on their rights as a union member.

Internal Logistics Manual Opereation

UPS
Madison
12.2020 - Current
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated equipment and machinery according to safety guidelines.
  • Utilized various software and tools to streamline processes and optimize performance.

Customer Service

Rolling Pin Bakery & Cafe
Madison
01.2017 - 11.2018
  • Emphasized fast, friendly customer service.
  • Answered incoming calls and provided customer service.

Education

Human Services Associate Degree - Human Services

Madison Area Technical College
Madison, WI
05-2025

Skills

  • Conflict resolution
  • Case management
  • Crisis intervention
  • Team building
  • Data analysis
  • Customer service
  • Assertiveness
  • Negotiation techniques

Affiliations

  • Has a passion for artistic expression I have done art show's it is such a joy when someone has the same reaction to a painting you have done and want's to buy it.
  • I have had the opportunity to have an internship doing outreach where I have done light case management and crisis intervention.

Timeline

Union Steward

UPS
03.2023 - Current

Internal Logistics Manual Opereation

UPS
12.2020 - Current

Customer Service

Rolling Pin Bakery & Cafe
01.2017 - 11.2018

Human Services Associate Degree - Human Services

Madison Area Technical College

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