Devin Camp

Directed annual review process, benefits enrollment, and scheduling within cyclical HR workload.

Partnered strategically with store management to align with state and company compliance requirements.

Managed talent growth initiatives for team members and store leaders.

Developed strategic succession plans to maintain consistent leadership throughout the store.

Executed new company initiatives such as an onboarding refresh, new scheduling practices, and leadership routine rollouts through collaborative relationships.

Addressed sensitive team member concerns and conflicts promptly and within company guidance.

Supported the management of store operational functions such as fulfillment, inbound, logistics and customer service to deliver a strong guest experience.

Performed in subscription and seasonal concerts in the Glens Falls area.

Managed a team of 60 team members and 3 leaders, specifically for front of store operations including the check-lanes, guest services and Starbucks.

Analyzed guest sentiment utilizing guest survey reporting to make impactful improvements to the overall guest experience.

Improved efficiency of front end operations through data analysis and performance management.

Oversaw compliance with licensee and food safety guidelines at Starbucks.

Rolled out new Starbucks Drive Up process.

Served as a district trainer for new ETL trainees and a mentor for an ETL intern.

Wrote the schedules for all front of store work centers.

Was the sole key carrier responsible for closing the building and securing all assets during the week.

Oversaw a team of roughly 20 team members per night.

Created flexible plans that would account for total store success going into the following day.

Implemented strategic delegation to streamline processes and improve efficiency.

Consistently exceeded in stock and fulfillment daily goals.

Served as a store team trainer for new hires in the grocery department.

Completed daily freight, pricing, and presentation workload in grocery.

Cross trained in fulfillment and guest services to support as needed when traffic was heavy.