Dedicated and proactive public safety professional with specialized training Emergency Medical Services, public safety dispatching, and RF communications. Offering 13 years of combined experience in response and coordination settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Operations Communications Specialist
VIRGINIA DEPARTMENT OF HEALTH OFFICE OF EMERGENCY MEDICAL SERVICES
CHESTERFIELD, VIRGINIA
10.2022 - Current
Serve as a subject matter expert on matters that pertain to public safety communications equipment and systems
Serve as a subject matter expert for technical review of RSAF grant applications.
Serve as OEMS staff support for subcommittees of the Governors EMS Advisory Board.
Ensured compliance with applicable regulations related to telecommunications services.
Read and interpreted technical documentation in order to accurately configure equipment.
Assembled and installed communication equipment including: tactical repeaters, new RF subscriber units covering analog/DMR/P25 modes, and simple antenna systems.
Meet with and assist localities in support of communications challenges.
Coordinate with PSAP specialist to support continuity of care through the EMS continum.
Paramedic Supervisor
SOUTHSIDE RESCUE SQUAD, INC
SOUTH HILL, VIRGINIA
10.2021 - Current
Perform emergency diagnostic and treatment procedures, such as stomach suction, airway management, or heart monitoring, during ambulance ride
Provide both Basic Life Support and Advanced Life Support Care to the citizens of Mecklenburg County, and its surrounding jurisdictions
Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment
Immobilize patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization devices
Maintain vehicles and medical and communication equipment and replenish first aid equipment and supplies
Assess nature and extent of illness or injury to establish and prioritize medical procedures
Communicate with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims, or to receive instructions for further treatment
Operate equipment, such as electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in advanced life support environments
Coordinate work with other emergency medical team members or police or fire department personnel
Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge
Administer drugs, orally or by injection, or perform intravenous procedures under a physician's direction
Supervise subordinate employees
8 Other full-time employees
16 Part-time employees
Ensure adequate medical and clerical supplies through ordering from multiple vendors
Maintaining relationships with equipment, supply, and vehicle service vendors
Participate in decision making meetings at the local and county level
Serve as a second to the agency administrator in case of emergency and or absence
Schedule and facilitate agency appropriate training for both career and volunteer employees.
Telecommunicator/FTO
BRUNSWICK COUNTY SHERIFFS’ OFFICE COMMUNICATIONS DIVISION
LAWRENCEVILLE, VIRGINIA
12.2018 - Current
Ensure accurate reporting and documentation of records
Encourage and support highest level of performance and workplace team interaction within the division and across divisions within the agency
Demonstrate comprehension and application of diversity awareness and an active commitment to ensure equality
Possess a working knowledge of public safety professional standards for application as needed
Demonstrate excellent customer service when interacting with citizens in need of service in person and via phone
Make quick workable decisions while managing stress, multitasking, problem solving, and utilizing critical thinking to allocate resources in emergent situations
Effectively communicate verbally and in writing, actively listen, use appropriate agency terminology, codes, signals, plain speech and the phonetic alphabet
Enunciate clearly when performing duties via phone and radio
Demonstrate proficiency in use of all telecommunications equipment to include but not limited to, radio system, phone system, Computer Aided Dispatch, Records Management, VCIN/NCIC, and TTY/TDD
Demonstrate lifelong learning by reading professional publications, attending training courses, and working to enhance telecommunicator skills
Demonstrate ability to obtain, verify, and analyze incident information to include, location, reporting party contact information, nature, and severity of the incident while applying effective communication skills to control the call
Ability to synthesize information to identify potential safety concerns for public safety responders
Ability to accurately document all information pertaining to an incident utilizing precise grammar, spelling and abbreviations
Demonstrate the ability to manage challenging calls including but not limited to missing, abducted and sexually exploited children, child callers, communications impaired callers, and callers with limited English language proficiency
Ability to develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments, and supervisors
Ability to use critical thinking skills to reach conclusions and approaches to problems
Monitor, answer and process calls from emergency, non-emergency, and mental health after hours phone lines
Maintain and use the computer aided dispatch system, entering, and querying data regarding calls for service, warrant checks, call history, etc
Maintain and use the NCIC/VCIN computer network entering, and querying wants for persons, property, etc., receiving automated data communications from other agencies, and to obtain DMV information
Completes backend data entry including addresses and aliases for locations.
Serve as trainer for new employees.
Situational Awareness Unit Analyst/Lead Analyst
VIRGINIA DEPARTMENT OF EMERGENCY MANAGEMENT
CHESTERFIELD, VIRGINIA
04.2022 - 10.2022
Monitor statewide situation reports and notify regional and support staff as needed for events such as natural disasters, hazmat operations, and search and rescue operations.
Provide dispatching and flight following for Virginia State Police Med-Flight 1.
Disseminate alerts and warnings though FEMA IPAWS as requested from state and federal leadership.
Coordinate with other state and federal "Watch Centers" for to ensure readiness.
Coordinate with federal response centers to ensure proper handling and response of incidents.
Serve as trainer for new employees.
Serve as shift lead, providing guidance based on policy and protocol to ensure proper handling of incidents.
Paramedic
Victoria Fire & Rescue, Inc
Victoria, Virginia
05.2017 - 12.2018
Administer first aid treatment or life support care to sick or injured persons in prehospital settings
Perform emergency diagnostic and treatment procedures, such as stomach suction, airway management, or heart monitoring, during ambulance ride
Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment
Immobilize patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization device
Maintain vehicles and medical and communication equipment and replenish first aid equipment and supplies
Assess nature and extent of illness or injury to establish and prioritize medical procedures
Communicate with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims, or to receive instructions for further treatment
Operate equipment, such as electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in advanced life support environments
Coordinate work with other emergency medical team members or police or fire department personnel
Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge
Administer drugs, orally or by injection, or perform intravenous procedures under a physician's direction
Limited fire-ground operations, including basic knowledge and certifications for pumps and equipment.
Emergency Medical Technician/Paramedic
Lifestar Ambulance Service, Inc
EMPORIA, Virginia
09.2015 - 04.2017
Administer first aid treatment or life support care to sick or injured persons in prehospital settings
Perform emergency diagnostic and treatment procedures, such as stomach suction, airway management, or heart monitoring, during ambulance ride
Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment
Maintain vehicles and medical and communication equipment and replenish first aid equipment and supplies
Assess nature and extent of illness or injury to establish and prioritize medical procedures
Operate equipment, such as electrocardiograms (EKGs), external defibrillators, or bag valve mask resuscitators, in advanced life support environments
Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge.
Emergency Medical Technician
Southside Rescue Squad, Inc
South Hill, Virginia
06.2014 - 06.2015
Administer first aid treatment or life support care to sick or injured persons in prehospital settings
Observe, record, and report to physician the patient's condition or injury, the treatment provided, and reactions to drugs or treatment
Immobilize patient for placement on stretcher and ambulance transport, using backboard or other spinal immobilization device
Maintain vehicles and medical and communication equipment and replenish first aid equipment and supplies.
Work Study Position
Alderson-Broaddus University
Phillipi, West Virginia
09.2013 - 05.2014
Perform duties, such as taking care of student gym equipment, cleaning of equipment, and basic instruction and information for visitors.
Education
Emergency Services -
Southside Virginia Community College
06.2016
Completed coursework towards Nursing -
Alderson-Broaddus University
05.2014
High School Diploma -
Park View Senior High
05.2013
General Studies -
Southside Virginia Community College
05.2013
Skills
Advanced Cardiac Life Support (ACLS)
Pediatric Advanced Life Support (PALS)
Cardiopulmonary Resuscitation (CPR)
Emergency Vehicle Operations/Instructor (EVOC)
Vehicle Extrication/Instructor
Virginia Criminal Information Network-Full Access
Basic Telecommunicator
Telecommunicator Field Training Officer
Tactical Dispatcher
L3 Harris Factory Programming-XL 200 series
Radio Programming-Analog/DMR/P25 modes
Tactical Repeater Programming-Analog/DMR/P25
FEMA/DHS/CDP Transcripts Available
Amatuer Radio Operator
Certification
Nationally Registered Paramedic
Virginia Certified Paramedic
Virginia DCJS Telecommunicator
Virginia DCJS Field Training Officer
VCIN-Full Access
PALS
ACLS
CPR
Amateur Radio Operator
CISA COMT
CISA ITSL
CISA AUXCOM
Tactical Dispatcher
References
References available upon request.
Timeline
Emergency Operations Communications Specialist
VIRGINIA DEPARTMENT OF HEALTH OFFICE OF EMERGENCY MEDICAL SERVICES
10.2022 - Current
Situational Awareness Unit Analyst/Lead Analyst
VIRGINIA DEPARTMENT OF EMERGENCY MANAGEMENT
04.2022 - 10.2022
Paramedic Supervisor
SOUTHSIDE RESCUE SQUAD, INC
10.2021 - Current
Telecommunicator/FTO
BRUNSWICK COUNTY SHERIFFS’ OFFICE COMMUNICATIONS DIVISION
12.2018 - Current
Paramedic
Victoria Fire & Rescue, Inc
05.2017 - 12.2018
Emergency Medical Technician/Paramedic
Lifestar Ambulance Service, Inc
09.2015 - 04.2017
Emergency Medical Technician
Southside Rescue Squad, Inc
06.2014 - 06.2015
Work Study Position
Alderson-Broaddus University
09.2013 - 05.2014
Emergency Services -
Southside Virginia Community College
Completed coursework towards Nursing -
Alderson-Broaddus University
High School Diploma -
Park View Senior High
General Studies -
Southside Virginia Community College
Nationally Registered Paramedic
Virginia Certified Paramedic
Virginia DCJS Telecommunicator
Virginia DCJS Field Training Officer
VCIN-Full Access
PALS
ACLS
CPR
Amateur Radio Operator
CISA COMT
CISA ITSL
CISA AUXCOM
Tactical Dispatcher
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