Summary
Overview
Work History
Education
Accomplishments
Timeline
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Devin Curry

Summary

Driven professional with a background in sales, customer service, and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving customer satisfaction. Entrepreneurial and competitive spirit, looking to leverage my background and training for my next career step with a respected organization.

Overview

14
14
years of professional experience

Work History

Senior Associate

New York Life Insurance Company
White Plains, NY
03.2019 - 05.2022
  • Support New York Life's CRM Platform - Sales Central (Salesforce)
  • Field inbound and outbound calls from a field force of 12,000+ agents
  • Engage positively with each customer, providing professional and polite support for sales and service needs
  • Assist agents with effective ways to organize their book of business and increase sales
  • Create specific reports based on the agents and client needs
  • Encourage agents to use Marketing Central for compliance approved campaigns provided by New York Life
  • Teach agents how utilize their social media platforms through Hearsay
  • Aid Managing Partners and Partners through the Candidate recruitment process if they experience issues
  • Lead webinars for 40+ agents once a week providing in-depth guidance through Sales Central features
  • Facilitate 1-on-1 trainings for Platinum agents and their staff

Photographer

A1 Visuals
New York, NY
01.2018 - Current
  • The preeminent audiovisual company
  • Providing intelligent, collaborative, and effective work to clients, ranging from restaurants and local car dealerships to large international companies
  • Monster Audio - Photographed new products for EDM festival for advertising and social media platforms
  • Rolls Royce Motorcars - Provided exquisite videography and photography for multiple events, as well as any new models
  • Created media for multiple events ranging from world renowned DJ's all the way to local company gatherings
  • Advanced in Lightroom and Photoshop.

Sales Associate

J Crew
Lake Grove, NY
02.2017 - 07.2018
  • Operated a cash register to process cash, check and credit card transactions
  • Organized merchandise for sales floor restocking and customer shipments
  • Explained information about the quality, value and style of products to Influence customer buying decisions
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention

Brand Representative

Abercrombie & Fitch
Danbury, CT
03.2012 - 01.2017
  • Monitored all sales activity and made sure customers were satisfied with their purchase
  • Sold products which included using cash registers for cash and credit card purchases
  • Promoted new and current products - exceeded daily Sales expectations and catered to every customer at the highest level

Education

Associate of Arts - Liberal Arts

Western Connecticut State University

Associate of Arts - Liberal Arts

St. Johns University

Bachelor of Arts - Business, Economics, and Studio Art

Stony Brook University

Accomplishments

  • Triathlete: Ironman 70.3 Atlantic City & Ironman 140.6 Lake Placid 2022
  • Volunteer for League of Yes: Giving the disabled an opportunity to play sports
  • College Lacrosse Player
  • Coach & Mentor

Timeline

Senior Associate

New York Life Insurance Company
03.2019 - 05.2022

Photographer

A1 Visuals
01.2018 - Current

Sales Associate

J Crew
02.2017 - 07.2018

Brand Representative

Abercrombie & Fitch
03.2012 - 01.2017

Associate of Arts - Liberal Arts

Western Connecticut State University

Associate of Arts - Liberal Arts

St. Johns University

Bachelor of Arts - Business, Economics, and Studio Art

Stony Brook University

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Devin Curry