Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Devin DeFalco

Springfield ,MO

Summary

Accomplished Fiber Splicing Manager with a proven track record at Totalhighspeed, enhancing network efficiency and reducing operational costs by implementing strategic process improvements. Proficient in fiber optic mapping software and adept at cross-functional team management. Demonstrated excellence in project management and communication, significantly improving service quality and team productivity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fiber Splicing Manager

Totalhighspeed
10.2019 - Current
  • Managed and motivated employees to be productive and effective.
  • Created and implemented procedures to maximize efficiency of techs.
  • Maintained professional, organized, and safe environment for employees.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Assured quality control, performing fiber splicing, termination, and documentation procedures.
  • Maintained high-quality standards in all aspects of fiber engineering, adhering to industry best practices and safety guidelines.
  • Enhanced network efficiency by installing, maintaining, and troubleshooting advanced fiber optic systems.
  • Continuously developed professional skills through participation in industry training programs and workshops related to fiber optics.

Fiber Optic Splicer

Core Fiber Optx
10.2018 - 10.2019
  • Upheld high standards of craftsmanship while working under challenging conditions, including inclement weather or confined spaces.
  • Assisted in the training of new technicians, imparting knowledge of industry best practices and safety protocols.
  • Achieved optimal network performance by splicing fiber optic cables with precision and speed.
  • Improved service quality by regularly inspecting and maintaining fiber optic equipment and tools.
  • Ensured accurate documentation of splicing work, maintaining detailed records for future reference.
  • Enhanced customer satisfaction by troubleshooting and repairing damaged fiber optic lines in a timely manner.

VA Law Consultant

Disabled American Veterans
10.2016 - 10.2018
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Managed client relationships through regular check-ins and updates on case progress.
  • Drafted persuasive legal arguments and motions, leading to favorable outcomes in case proceedings.
  • Monitored changes in legislation affecting clients' interests by staying up-to-date with laws and regulations.
  • Aided in case strategy development through thorough analysis of relevant statutes and precedents.
  • Conducted comprehensive document review for discovery purposes, identifying key pieces of evidence for use in case strategy.

Education

High School Diploma -

River Springs Charter
Temecula, CA

Skills

  • Excellent verbal and written communication
  • Performance reviewing
  • Project management
  • Cross-functional team management
  • Fiber optic mapping software
  • Network design and engineering

Certification

  • Fiber Optic Technician Fiber Optic Association 09/21

Timeline

Fiber Splicing Manager

Totalhighspeed
10.2019 - Current

Fiber Optic Splicer

Core Fiber Optx
10.2018 - 10.2019

VA Law Consultant

Disabled American Veterans
10.2016 - 10.2018

High School Diploma -

River Springs Charter

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Devin DeFalco