Devin
San Antonio,TX
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server
Kirby's Steakhouse
07.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Bar Manager
Tardif's American Brasserie
08.2021 - 07.2022
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Motivated staff to perform at peak efficiency and quality.
Server/Bartender
Eddie V's Prime Seafood
06.2018 - 07.2021
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Inspected dishes and utensils for cleanliness.
Server/Bartender/ Banquet Captain/ Manager
Ruth's Chris Steakhouse
10.2015 - 05.2018
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Organic Chemistry Laboratory Technician
UTSA
01.2013 - 10.2016
- Tracked experimental results, coordinated data reviews and produced detailed reports for [Job title] use.
- Compared experimental products against design and production specifications through quality and integrity checks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Efficiently organized and maintained equipment to keep laboratory productive and safe.
Education
Bachelor of Science - Biochemistry
The University of Texas At San Antonio
San Antonio, TX12.2024
Skills
- Microsoft Office Specialist
- Hospitality and Accommodation
- Guest Relations Management
- Managing Employee Relations
- Income and Expense Management
- Team Leadership
- Hardworking and Efficient
- Spanish Speaker
- High communication skills
Timeline
Server
Kirby's Steakhouse
07.2022 - Current
Bar Manager
Tardif's American Brasserie
08.2021 - 07.2022
Server/Bartender
Eddie V's Prime Seafood
06.2018 - 07.2021
Server/Bartender/ Banquet Captain/ Manager
Ruth's Chris Steakhouse
10.2015 - 05.2018
Organic Chemistry Laboratory Technician
UTSA
01.2013 - 10.2016
Bachelor of Science - Biochemistry
The University of Texas At San Antonio
Similar Profiles
Dahlia HernandezDahlia Hernandez
Host at Kirby's Prime SteakhouseHost at Kirby's Prime Steakhouse
Haley WestHaley West
Bartender/Server at Kirby's Prime SteakhouseBartender/Server at Kirby's Prime Steakhouse
John Smith JrJohn Smith Jr
Deli Worker at Kirby's FoodDeli Worker at Kirby's Food