Summary
Overview
Work History
Education
Skills
Rebuild Engines
Jiu Jitsu
Timeline
Generic

Devin Dolan

Ocala,FL

Summary

Strong leader, problem-solver, and Hardworking individual enthusiastic about learning the Service Advisor field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience

Work History

Business Owner

Exterior Experts LLC.
08.2020 - 04.2023
  • Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
  • Reported issues to higher management with great detail.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.

Lead Painter Drywall Installer/Drywall Finisher

MTB Drywall And Chris's Painting
05.2018 - 08.2021
  • Enhanced project efficiency by streamlining painting processes and implementing time-saving techniques.
  • Reduced material waste by accurately calculating paint quantities needed for each job.
  • Maintained a safe work environment with proper ventilation and personal protective gear usage.
  • Increased customer satisfaction by completing projects on time and within budget constraints.

Electrician

All Power Electric
03.2016 - 07.2018
  • Optimized scheduling procedures to minimize delays due to unforeseen obstacles or changes in project scope.
  • Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
  • Designed custom lighting solutions tailored specifically to individual client needs for both aesthetic appeal and functional purposes.
  • Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.

Education

Associate of Arts - Computer And Information Sciences

College of Central Florida
Ocala, FL
12.2024

Associate of Arts - Business Administration And Management

Daytona State College
Daytona Beach, FL
05.2012

High School Diploma -

West Port High School
Ocala, FL
05.2010

Skills

  • Revenue Growth

  • Desktops, Laptops, and Mobile Devices

  • Process Improvements

  • Staff Management

  • Relationship Building

  • Mind Mapping

  • Cost Control and Budgeting

  • Driven and Determined

  • Operations Oversight

  • Attention to Detail

  • Entrepreneurial personality

Rebuild Engines

I rebuild engines and vehicles. 

Jiu Jitsu

Once an athlete, always an athlete.  I train and compete in the martial art of jiu-jitsu.

Timeline

Business Owner

Exterior Experts LLC.
08.2020 - 04.2023

Lead Painter Drywall Installer/Drywall Finisher

MTB Drywall And Chris's Painting
05.2018 - 08.2021

Electrician

All Power Electric
03.2016 - 07.2018

Associate of Arts - Computer And Information Sciences

College of Central Florida

Associate of Arts - Business Administration And Management

Daytona State College

High School Diploma -

West Port High School

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Devin Dolan