Devin Farley
Duluth,GA
Summary
Accomplished Roof Inspector with a proven track record at Certified Quality Roofing, enhancing building integrity and client satisfaction through expert roof assessments and weatherproofing. Skilled in Microsoft Office 365 and fostering strong client communications, I consistently exceed project expectations while promoting safety and teamwork.
Overview
6
6
years of professional experience
Work History
Roof Inspector
Certified Quality Roofing
Johns Creek, GA
03.2024 - Current
- Provided accurate estimates for repairs or replacements based on findings from comprehensive roof assessments.
- Improved overall building integrity by assessing damages caused by weather events, such as hailstorms or hurricanes.
- Developed strong relationships with clients and contractors, fostering a collaborative environment for successful projects.
- Consulted with architects and engineers on new construction projects to provide expert advice regarding roofing materials selection.
Scheduling Agent
Baptist Health South Florida - Corporate Offices
Miami, FL
04.2022 - 12.2023
- Collaborated with managers to optimize staff schedules, resulting in higher productivity levels and employee satisfaction.
- Improved interdepartmental coordination through regular meetings, fostering a more seamless scheduling process for all parties involved.
- Streamlined communication between departments for improved appointment coordination and customer satisfaction.
- Assisted clients in finding suitable appointment times, balancing their preferences with available resources to achieve mutual satisfaction.
Team Lead / Quality Assurance
Inktel
Doral, FL
06.2020 - 04.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Retail Sales Associate
JCPenney
Lawrenceville, GA
05.2018 - 04.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Arts - Communication
Flagler College
Saint Augustine, FLSkills
Roof Assessment
Safety regulations compliance
Client Communication
Weatherproofing System
Microsoft Office 365
Timeline
Roof Inspector
Certified Quality Roofing
03.2024 - Current
Scheduling Agent
Baptist Health South Florida - Corporate Offices
04.2022 - 12.2023
Team Lead / Quality Assurance
Inktel
06.2020 - 04.2022
Retail Sales Associate
JCPenney
05.2018 - 04.2020
Bachelor of Arts - Communication
Flagler College