DEVIN GARCIA
CHANDLER,AZ
Summary
Skilled Account Director enthusiastic about promoting company offerings to bring about dramatic business growth. Practiced in building loyal relationships and managing diverse conflicts by applying exceptional sales, organizational and prioritization skills developed over 10 years in the field.
Overview
11
11
years of professional experience
Work History
Global Account Director
Ingram Micro ITAD
Chandler, AZ
09.2022 - Current
- Onboarding, Quotes, Change Management, QBR/Report pulls, Margin Analysis, Contract/PWI Reviews, Aging Reviews, Proposals and Presentations
- Ability to multi-task, respond to rapid change, manage projects, manage detail, manage relationships and resources, and set realistic and achievable goals/objectives and timelines
- Recommended strategies to assist clients in achieving financial goals and objectives
- Created and developed presentations on financial services to groups to attract new clients
- Maintained customer and client databases and updated databases periodically
- Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume
- Offered knowledgeable customer support by staying up-to-date on company products and services
- Provides timely and accurate information and status updates to project teams, business management, project sponsors, and senior management.
- Experience managing multiple small to medium size projects simultaneously. Extensive understanding of project management processes, principles and methodologies.
- Defined goals and objectives to generate more than $9 Million annually in sales revenue.
Senior Account Manager
Ingram Micro ITAD
Chandler, AZ
04.2017 - Current
- Oversaw over 100 accounts and worked diligently to meet and exceed performance goals.
- Organized client feedback and introduced streamlined process of replying to and rectifying complaints.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions
- Provided extensive support in sales, technical and business areas to key accounts.
- Collaborated with Account Directors to determine company goals and translate goals to individual clients needs.
- Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
- Effectively managed 100 accounts concurrently to increase company revenue by 8 million.
- Prepared client budgets by reviewing all client billing and managing monthly invoices.
- Established, documented and implemented account management processes and procedures.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Insurance Sales Agent
Liberty Mutual
Phoenix, AZ
04.2015 - 04.2017
- Maintained Property and Casualty license in 48 states
- Utilized a consultative sales approach to sell insurance policies to prospective policy holders by providing rate quotes and coverage information to fit their needs
- Used front line underwriting skills to assess risk
- Followed up with clients to close both home and auto policies
- Received awards for being above sales goals
- Negotiated production goals for new policies and policy renewals with business development manager
- Developed and maintained long-term relationships with policyholders and small business entities
- Upsold additional products and services after identifying customer needs and requirements.
Insurance Sales Agent
State Farm Insurance
Tempe, AZ
08.2012 - 04.2015
- Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation
- Developed and maintained long-term relationships with policyholders and small business entities
- Spent ample time with each customer, verbally reviewing and explaining documents to ensure client comprehension
- Obtained underwriting approval by completing application for coverage
- Upsold additional products and services after identifying customer needs and requirements
- Supported review and acceptance or denial of new or renewal business
- Controlled loss by assessing risk, conducting system analysis and recommending policy solutions.
Education
Some College (No Degree) -
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZSkills
- Goals and performance
- Systems and software programs
- Team leadership
- Business development
- Product and service sales
- Account oversight
- Client services
- Solution management
- Financial Services
- Client interaction
- Consultative sales
- Shipping and Receiving Oversight
- Project Development and Lifecycle
Timeline
Global Account Director
Ingram Micro ITAD
09.2022 - Current
Senior Account Manager
Ingram Micro ITAD
04.2017 - Current
Insurance Sales Agent
Liberty Mutual
04.2015 - 04.2017
Insurance Sales Agent
State Farm Insurance
08.2012 - 04.2015
Some College (No Degree) -
Maricopa Community Colleges - Rio Salado Community College
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