Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devin Gibson

ALBUQUERQUE

Summary

Dynamic leader with proven expertise in inventory and team management at McDonald's S&P Aragon. Excels in boosting sales and customer satisfaction through strategic operational improvements and fostering a culture of excellence. Skilled in budget management and problem-solving, achieves significant business growth through effective decision-making and staff development. Adept at driving operational efficiency and delivering exceptional results in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

General Contractor-Self Employed Through Various Apps (amazon,whole Foods,circle K)
01.2024 - Current


  • Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
  • Completed projects on time and within budget through meticulous scheduling and coordination of resources.

Department Manager

Macdonald's Kenric Inc.
08.2023 - 03.2024

Managed inventory with a budget of $10,000 per week to maintain optimal stock levels and meet expected demands.


  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Motivated more than 50 associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.


General Manager

Macdonald's S&P Aragon
04.2018 - 04.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of around 50 professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with customers, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring crew on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth
  • Formulated policies and procedures to streamline operations.

Education

Bachelor of Science - Business Administration

Colorado Technical University
03.2027

Skills

  • Commitment to service quality
  • Team leadership
  • Training and Development
  • Staff shift management
  • Talent acquisition and retention
  • Strategic issue analysis
  • Inventory management
  • Technical systems knowledge
  • Strategic decision-making

Timeline

Customer Service Representative

General Contractor-Self Employed Through Various Apps (amazon,whole Foods,circle K)
01.2024 - Current

Department Manager

Macdonald's Kenric Inc.
08.2023 - 03.2024

General Manager

Macdonald's S&P Aragon
04.2018 - 04.2023

Bachelor of Science - Business Administration

Colorado Technical University