Devin Gomez
SAN FERNANDO,CA
Summary
Highly efficient Shift Supervisor/Leader, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
01.2025 - 03.2025
- Maintain sanitation, health, and safety standards.
- Assisted other team members to achieve goals.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
Shipping and Receiving Assistant
Cygnet Stamping & Fabricating
01.2023 - 12.2024
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
Shift Supervisor
Club Demonstration Services CDS
10.2020 - 10.2022
- Communicated with Costco Warehouse Managers to ensure road shows and events were properly set up.
- Excellent customer service and communication with warehouse members and the CDS team.
- Prepared for the next day's work by assigning food products and duties to each team member, printing out paperwork, locating the products throughout the warehouse, and taking additional notes to ensure an efficient workflow for the team and supervisor.
- Hourly floor checks, ensuring the team was properly set up, and restocked food products so the team had enough products to serve for the warehouse members to sample.
- Helped new team members with training and demonstrations and continuously showed the team ways to improve their interactions with members to boost sales.
- Helped the team clean up at the end of their shifts by washing dishes, throwing out the trash, returning unused products, and placing equipment back where it belonged, ready for the next day's team.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma - Science
Cesar Chavez Learning Academies
San Fernando, CA08.2018
Neuroscience
Los Angeles Mission College
Sylmar, CASkills
- Cooking
- Customer service
- Computer literacy
- Bilingual
- Multitasking and organization
- Salesmanship
- Crew leadership
- Sales expertise
- Shift reporting
- Attendance oversight
- Policy enforcement
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Crew Member
McDonald's
01.2025 - 03.2025
Shipping and Receiving Assistant
Cygnet Stamping & Fabricating
01.2023 - 12.2024
Shift Supervisor
Club Demonstration Services CDS
10.2020 - 10.2022
High School Diploma - Science
Cesar Chavez Learning Academies
Neuroscience
Los Angeles Mission College
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