Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Ashley Hankins

Texarkana,TX

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Delivery Driver

Door Dash
07.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

Receptionist

Seventy Two Degrees
01.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Sales Associate

Dillards Department Store
08.2009 - 08.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.

Caretaker

Red River Home Health
08.2015 - 12.2019
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Scheduled and accompanied clients to medical appointments.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Shopped for groceries regularly in order to keep house stocked with necessities.

Education

Diploma -

James Bowie High School
Simms, TX
05.2005

Skills

  • Customer Service
  • Shopping Orders
  • Teamwork and Collaboration
  • Customer and Client Relations
  • Verbal and Written Communication
  • Telephone Skills
  • Business Correspondence
  • Microsoft Office
  • Bank Deposits
  • Organization Skills
  • Office Administration
  • Money Handling
  • Guest Relations
  • Sales Expertise
  • Verbal Communication
  • Excellent People Skills
  • Household Chores
  • Time Management
  • Patient Care

Timeline

Delivery Driver

Door Dash
07.2021 - Current

Receptionist

Seventy Two Degrees
01.2019 - Current

Caretaker

Red River Home Health
08.2015 - 12.2019

Sales Associate

Dillards Department Store
08.2009 - 08.2015

Diploma -

James Bowie High School
Ashley Hankins