Devin Hawkins
Longview,TX
Summary
Resourceful Student Operator with background in operations and maintenance. Possess strong technical skills, adept at troubleshooting and problem-solving. Known for effective communication abilities and commitment to safety guidelines. In previous roles, contributed to improved efficiency and smooth operation of equipment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Operator Intern
Eastman Chemical
Longview
05.2023 - 05.2024
- Gained hands-on experience in process operations within a chemical manufacturing environment. - Assisted in monitoring and optimizing production processes. - Collaborated with senior operators to enhance operational efficiency.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Learned and followed safety and emergency procedures.
Shift Lead/Trainer
Chick-Fil-A
Longview
06.2022 - 09.2023
- Trained and mentored new hires to ensure adherence to company standards. - Managed cash operations, including counting down cash drawers at the end of shifts. - Addressed and resolved customer complaints efficiently, maintaining high satisfaction levels
- Monitored employee performance and provided feedback for improvement.
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Collaborated with human resources personnel regarding diversity initiatives in recruiting practices.
- Organized, coordinated and conducted interviews with hiring managers and potential candidates.
Education
Associate Degree - Process Technology
Kilgore College
Kilgore, TX05.2024
High School Diploma -
Tatum High School
Tatum, TX05.2022
Skills
- Effective Communication
- Strong Leadership
- Collaborative Teamwork
- Creative Problem-Solving
- Customer Service
- Plant Safety
- Work Scheduling
- Valid Driver's License
- Issue Resolution
- Attention to Detail
- Flexible Schedule
Certification
Serve Safe ( Food Handlers - Manager)
Accomplishments
- Phi Theta Kappa
- National Technical Honors Society
Timeline
Student Operator Intern
Eastman Chemical
05.2023 - 05.2024
Shift Lead/Trainer
Chick-Fil-A
06.2022 - 09.2023
Associate Degree - Process Technology
Kilgore College
High School Diploma -
Tatum High School