Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Work Preference
Timeline
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Devin Hicks

Devin Hicks

Fayetteville,AR

Summary

Driven logistics professional with a proven track record enhancing operational efficiency and client satisfaction. Excelled in load management and relationship building. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals.

Overview

18
18
years of professional experience

Work History

Transportation Associate

Tyson
Springdale, AR
06.2024 - Current
  • Coordinated interactions between vendors, clients, internal teams for transportation issues.
  • Analyzed customer complaints about shipment delays and order discrepancies.
  • Managed logistical operations of fresh and frozen food transportation.
  • Worked across multiple teams and logistics providers to cut down transportation expenses.

Account Manager

Great Plains Transport
08.2023 - 02.2024
  • Built and maintained strong professional connections to drive business growth.
  • Oversaw new start-up accounts to guarantee timely fulfillment.
  • Consistently scored 96%+ on customer evaluations.
  • Monitored market changes to offer the most cost-effective solutions.

Carrier Manager

Dupre Logistics
Fayetteville, AR
08.2020 - 06.2023
  • Achieved highest revenue on a top account, totaling over 2.5 million in margin within a year.
  • Sustained a 16% profit margin and ensured 98% on-time customer service.
  • Effectively coordinated drayage shipments, ensuring adherence to cut dates.
  • Managed trailer pool logistics to ensure the availability of drop trailers for customer needs.
  • Secured favorable rates with carriers to maximize cost efficiency based on market trends.

Agent

Logistics Dynamics Inc
08.2017 - 10.2019
  • Opened satellite office by marketing LDI brand culture effectively.
  • Devised and executed regional sales strategies, boosting first-quarter profitability by 30%.
  • Increased net revenue and gross profit by focusing on new business acquisition.

Account Manager

Watco Supply Chain
Springdale, AR
10.2014 - 04.2017
  • Drove growth by forming enduring partnerships.
  • Oversaw operations and sales surpassing $5m annually through detailed trend analysis.
  • Oversaw shipments utilizing TL, LTL, Reefer, and Intermodal carriers.
  • Developed account-specific SOPs to enhance service quality.
  • Finalized annual RFP processes for brokerage accounts.

Sales Coordinator

Casestack
Fayetteville, AR
02.2012 - 08.2014
  • Conducted market research to identify potential customers.
  • Delivered cost-effective LTL and Over Dimensional pricing solutions.
  • Increased revenue through timely and precise shipments.

Transportation Coordinator

USA Truck Inc
Springdale, AR
03.2010 - 11.2011
  • Generated reports on freight movement using computer systems.
  • Acquired significant experience by pre-screening carriers' safety ratings and negotiating rates.
  • Scheduled pickup and delivery for high-volume loads via phone using customer-specific TMS systems.
  • Specialized in transporting temperature-sensitive poultry to production facilities.

Transportation Coordinator

Transplace LLC
Lowell, AR
08.2006 - 12.2009
  • Responsible for servicing USG's Southeast and Midwest plants in a Load Control Center environment by monitoring and tracking over 900K shipments annually in the US and Canada
  • Oversaw shipment timelines to enhance efficiency and reduce expenses.
  • Trained and served as backup to Logistics Analyst using optimization tools for improving efficiency in consolidation of stops.

Education

Bachelor Of Arts (B.A.) - Business

University Of Arkansas
Fayetteville, AR

Skills

  • Optimized Load Distribution
  • Logistics Coordination
  • Transportation Management Software
  • Financial Efficiency

Affiliations

  • 7 Hills Homeless Shelter
  • Adopt a Highway
  • WIL Women In Logistics
  • NWA Food Bank

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceWork from home optionHealthcare benefits

Timeline

Transportation Associate

Tyson
06.2024 - Current

Account Manager

Great Plains Transport
08.2023 - 02.2024

Carrier Manager

Dupre Logistics
08.2020 - 06.2023

Agent

Logistics Dynamics Inc
08.2017 - 10.2019

Account Manager

Watco Supply Chain
10.2014 - 04.2017

Sales Coordinator

Casestack
02.2012 - 08.2014

Transportation Coordinator

USA Truck Inc
03.2010 - 11.2011

Transportation Coordinator

Transplace LLC
08.2006 - 12.2009

Bachelor Of Arts (B.A.) - Business

University Of Arkansas
Devin Hicks