Devin Hicks
Fayetteville,AR
Summary
Driven logistics professional with a proven track record enhancing operational efficiency and client satisfaction. Excelled in load management and relationship building.
Overview
18
18
years of professional experience
Work History
Transportation Associate
Tyson
Springdale, AR
06.2024 - Current
- Coordinated interactions between vendors, clients, internal teams for transportation issues.
- Analyzed customer complaints about shipment delays and order discrepancies.
- Managed logistical operations of fresh and frozen food transportation.
- Worked across multiple teams and logistics providers to cut down transportation expenses.
Account Manager
Great Plains Transport
08.2023 - 02.2024
- Built and maintained strong professional connections to drive business growth.
- Oversaw new start-up accounts to guarantee timely fulfillment.
- Consistently scored 96%+ on customer evaluations.
- Monitored market changes to offer the most cost-effective solutions.
Carrier Manager
Dupre Logistics
Fayetteville, AR
08.2020 - 06.2023
- Achieved highest revenue on a top account, totaling over 2.5 million in margin within a year.
- Sustained a 16% profit margin and ensured 98% on-time customer service.
- Effectively coordinated drayage shipments, ensuring adherence to cut dates.
- Managed trailer pool logistics to ensure the availability of drop trailers for customer needs.
- Secured favorable rates with carriers to maximize cost efficiency based on market trends.
Agent
Logistics Dynamics Inc
08.2017 - 10.2019
- Opened satellite office by marketing LDI brand culture effectively.
- Devised and executed regional sales strategies, boosting first-quarter profitability by 30%.
- Increased net revenue and gross profit by focusing on new business acquisition.
Account Manager
Watco Supply Chain
Springdale, AR
10.2014 - 04.2017
- Drove growth by forming enduring partnerships.
- Oversaw operations and sales surpassing $5m annually through detailed trend analysis.
- Oversaw shipments utilizing TL, LTL, Reefer, and Intermodal carriers.
- Developed account-specific SOPs to enhance service quality.
- Finalized annual RFP processes for brokerage accounts.
Sales Coordinator
Casestack
Fayetteville, AR
02.2012 - 08.2014
- Conducted market research to identify potential customers.
- Delivered cost-effective LTL and Over Dimensional pricing solutions.
- Increased revenue through timely and precise shipments.
Transportation Coordinator
USA Truck Inc
Springdale, AR
03.2010 - 11.2011
- Generated reports on freight movement using computer systems.
- Acquired significant experience by pre-screening carriers' safety ratings and negotiating rates.
- Scheduled pickup and delivery for high-volume loads via phone using customer-specific TMS systems.
- Specialized in transporting temperature-sensitive poultry to production facilities.
Transportation Coordinator
Transplace LLC
Lowell, AR
08.2006 - 12.2009
- Responsible for servicing USG's Southeast and Midwest plants in a Load Control Center environment by monitoring and tracking over 900K shipments annually in the US and Canada
- Oversaw shipment timelines to enhance efficiency and reduce expenses.
- Trained and served as backup to Logistics Analyst using optimization tools for improving efficiency in consolidation of stops.
Education
Bachelor Of Arts (B.A.) - Business
University Of Arkansas
Fayetteville, ARSkills
- Optimized Load Distribution
- Logistics Coordination
- Transportation Management Software
- Financial Efficiency
Affiliations
- 7 Hills Homeless Shelter
- Adopt a Highway
- WIL Women In Logistics
- NWA Food Bank
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceWork from home optionHealthcare benefitsQuote
Never ruin an apology with an excuse
Benjamin Franklin
Timeline
Transportation Associate
Tyson
06.2024 - Current
Account Manager
Great Plains Transport
08.2023 - 02.2024
Carrier Manager
Dupre Logistics
08.2020 - 06.2023
Agent
Logistics Dynamics Inc
08.2017 - 10.2019
Account Manager
Watco Supply Chain
10.2014 - 04.2017
Sales Coordinator
Casestack
02.2012 - 08.2014
Transportation Coordinator
USA Truck Inc
03.2010 - 11.2011
Transportation Coordinator
Transplace LLC
08.2006 - 12.2009
Bachelor Of Arts (B.A.) - Business
University Of Arkansas
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