Devin Higgins
Wyoming,MN
Summary
Dependable and hard-working technician with over 5 years experience in Repairing, Diagnosing, and Inspecting diesel and CNG Equipment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Diesel Technician
Republic Services
Eden Prairie, MN
07.2018 - Current
- Diagnose and Repair/Replace Hydraulic, Engine, After-treatment, Suspension, Brake, Drivetrain and Transmission Components.
- Used Diagnostic software such as Cummins Insite, Tech Tool, Davie, Jpro, Allison, and Bendix to diagnose and repair various types of equipment.
- Perform mobile repairs.
- Weld/ Fabricate on equipment as needed.
- Reduced vehicle downtime by implementing efficient preventive maintenance procedures for various types of equipment.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in training courses.
- Enhanced workshop safety through consistent adherence to established protocols and guidelines.
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
Tow Truck Driver
Froviks Towing
Ham Lake, MN
07.2016 - 07.2018
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Reduced accident rates with careful driving and adherence to safety guidelines during towing procedures.
- Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
Tow Truck Dispatcher
Froviks Towing
Ham Lake, MN
01.2014 - 07.2016
- Improved response times by effectively prioritizing and dispatching tow truck assignments.
- Enhanced customer satisfaction by maintaining clear and accurate communication with drivers and customers.
- Reduced delays by monitoring traffic conditions and providing alternate routes to tow truck operators.
Education
Associate of Applied Science - Medium/HeavyTruck Technology
Hennepin Technical College
Minneapolis, MN07.2020
Skills
- Service Documentation
- Preventive Maintenance
- Inspection Procedures
- Managing Fleet Vehicles
- Performing Repairs
Certification
DOT Inspection Certification
CNG Tank inspection Certification
Class B CDL W/ Manual Endorsment
Timeline
Diesel Technician
Republic Services
07.2018 - Current
Tow Truck Driver
Froviks Towing
07.2016 - 07.2018
Tow Truck Dispatcher
Froviks Towing
01.2014 - 07.2016
Associate of Applied Science - Medium/HeavyTruck Technology
Hennepin Technical College